Key Responsibilities:

- Process and accept transactions in accordance with the prescribed operational guidelines.

- Ensure strict adherence to transaction time-stamping guidelines.

- Ensure timely resolution of QRC cases and conduct outbound calls as per the defined service standards.

- Provide operational support to the Sales team, including brokerage structure assistance, distributor empanelment support, outbound calling for NFO campaigns, and other sales-related activities.

- Manage branch administration, including processing vendor invoices and branch-related expenses.

- Acquire and maintain up-to-date knowledge of products, new features, notices, circulars, and addendums, and ensure their effective implementation.

- Reprocess and resolve Not in Good Order (NIGO) applications within the defined turnaround time.

Qualification Criteria:

- 1+ Years of Experience in Branch Operations with Mutual Fund company or RTA or MFD

- Graduate or Post-Graduate

- NISM Series V A certified

Skill Sets:

- Customer Orientation

- Positive Interpersonal & Communication skills

- Team Player

- Contribute through New Initiatives

📌 Assistant Manager, Mutual Fund Branch Operations (Indore)
🏢 The Investment Trust of India (ITI)
📍 Indore