Company Description Medi Assist is India’s leading HealthTech and InsurTech company, specializing in administering health benefits for employers, retail members, and public health schemes. The organization focuses on innovation to help lower healthcare costs while improving member experience.

Its Health Benefits

Administration model combines modular claims management systems, data-driven decision tools, and customer-focused service solutions. By blending expert talent with advanced surveillance technology, Medi Assist identifies cost-saving opportunities and manages claims to defy national cost trends. The company’s comprehensive advantages management approach aims to link its success to that of its members and business partners.

Role Description The Assistant Manager role at Medi Assist is a full-time, on-site position based in the Kolkata metropolitan area.

The Assistant

Manager will oversee day-to-day operations related to health benefits administration, including monitoring claims processing, coordinating with internal teams, and ensuring adherence to service quality standards. This role involves analyzing operational data, preparing reports, and implementing process improvements to enhance efficiency and member satisfaction.

The Assistant

Manager will collaborate with clients, providers, and stakeholders to address queries, resolve issues, and support cost-containment initiatives.



The position also includes guiding team members, supporting training activities, and maintaining compliance with company policies and regulatory requirements.

Qualifications

- Candidates should possess robust operational management and coordination abilities, including experience in supervising teams and managing workflows.
- Candidates should possess analytical and problem-solving skills, with proficiency in data interpretation, reporting, and process improvement.
- Candidates should possess excellent communication and interpersonal skills to interact effectively with clients, providers, and internal stakeholders.
- Candidates should possess customer service and relationship management capabilities, with a focus on delivering positive member experiences.
- Candidates should possess basic understanding of health insurance, claims processes, or benefits administration; prior experience in healthcare or insurance domains is beneficial.
- Candidates should possess proficiency in common office productivity tools and basic technology platforms used for claims or data management.
- Relevant bachelor’s degree in business, healthcare management, insurance, or a related field is preferred.
- Ability to work on-site in the Kolkata metropolitan area, manage multiple priorities, and maintain high standards of ethics and compliance.

📌 Assistant Manager (Kolkata Metropolitan Area)
🏢 Medi Assist
📍 Kolkata Metropolitan Area