19 Sep
|
LevelShift
|
Chennai
19 Sep
LevelShift
Chennai
Job Title: Assistant Manager Lease
Experience: 6+ Years
Department: Lease Administration / Lease Management
Work Location: Chennai
Job Summary
We are looking for an experienced Assistant Manager – Lease, to manage client/customer relationships, handle customer interactions, lead lease administration teams, and ensure smooth project operations. The candidate must have prior experience in Lease Reviewer and Sense Check activities, along with strong experience in client handling and team management.
Key Responsibilities
Client / Customer Interaction
- Act as the primary point of contact for customers and clients.
- Manage day-to-day client communication and maintain strong professional relationships.
- Handle customer queries, concerns, and escalations promptly.
- Understand client requirements and ensure timely delivery of services.
- Coordinate with clients to resolve issues and maintain customer satisfaction.
- Conduct regular client meetings and provide project updates.
- Ensure effective communication between clients and internal teams.
Team Handling & Management
- Manage and lead the Lease Administration team to achieve project targets and quality standards.
- Allocate work, monitor team performance, and ensure timely completion of deliverables.
- Guide, mentor, and support team members in their daily activities.
- Conduct team meetings and provide regular feedback on performance.
- Monitor productivity, quality, and adherence to project guidelines.
- Handle team-related issues and ensure smooth team operations.
Lease Domain Experience
- Must have prior hands-on experience in Lease Reviewer and Sense Check activities.
- Should have a strong understanding of lease abstraction and commercial lease documents.
- Ensure the team follows project guidelines, SOPs, and quality standards.
- Support the team in resolving lease-related queries and process issues.
- Leverage prior lease review and sense check experience to support team and client requirements.
Required Skills & Qualifications
- Minimum 6+ years of experience in the Lease Administration / Lease Abstraction domain.
- Mandatory experience in Lease Reviewer and Sense Check activities.
- Strong experience in client/customer interaction and relationship management.
- Proven experience in team handling and people management.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple projects and meet deadlines.
- Good knowledge of MS Excel and other MS Office tools.
- Solid leadership and organizational skills.
Preferred Candidate Profile
- Candidates with experience in Lease Administration, Lease Abstraction, Lease Review, or Commercial Real Estate (CRE) processes.
- Preferably candidates from IBM with relevant Lease domain experience.
- Candidates who can join immediately are preferred.
- Candidates who have previously worked as a Team Lead, Assistant Manager, or in a similar managerial role.
- Strong experience in client handling, customer communication, and team management.
- Candidates with prior Reviewer and Sense Check experience in the Lease domain.
Key Competencies
- Client / Customer Interaction
- Client Relationship Management
- Team Handling & Leadership
- Lease Domain Knowledge
- Reviewer Experience
- Sense Check Experience
- Communication Skills
- Problem Solving
- Decision Making
- Project Management
- Quality & Productivity Management
📌 Assistant Manager Lease (Chennai)
🏢 LevelShift
📍 Chennai