Job Inputs:

Under the supervision of Account Executive, Account Manager, or Direct Supervisor, the Analyst will:

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- Review certificates of insurance, policies, endorsements, and related insurance documentation to verify compliance with contractual insurance requirements.
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- Identify compliance deficiencies and communicate required corrections to appropriate stakeholders.
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- Follow up on outstanding and non-compliant items to ensure timely resolution and compliance.
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- Document compliant and non-compliant statuses within agency management systems and maintain accurate audit trails.
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- Interpret contractual insurance requirements and compare them to provided insurance documentation.
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- Research and respond to questions regarding insurance requirements and compliance standards.
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- Collaborate with internal service teams to troubleshoot compliance issues and develop practical solutions.
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- Maintain detailed notes and supporting documentation for all compliance reviews and communications.
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- Manage high volumes of compliance reviews while meeting established service standards and deadlines.
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- Assist with system clean-up initiatives, data validation projects, and ongoing process improvement efforts.
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- Identify trends, recurring issues, and opportunities to improve compliance workflows and reporting.
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- Support Account Managers, and Account Executives with needs related to compliance and insurance documentation.
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- Escalate complex contractual, coverage, or compliance issues to appropriate leadership as needed.
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- Prepare compliance reports and status updates for stakeholders.
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- Perform special projects and other duties as assigned.
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nEducation and/or Training:

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- Associate or bachelor's degree preferred, or equivalent work experience.
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- Insurance industry coursework, contract review experience, or compliance-related training preferred.
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- Proficient in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
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- Ability to learn and effectively utilize agency management systems and compliance tracking platforms.
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nRelevant Work Experience:

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- 1-4 years of experience in insurance operations, compliance, risk management, certificate management, contract administration, or related fields preferred.
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- Previous experience reviewing certificates of insurance, insurance policies, or contractual insurance requirements is preferred.
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- Property and Casualty insurance knowledge preferred.
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- Experience managing high-volume administrative or compliance-related workloads.
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- Experience working in a customer service or team-oriented team environment.
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nPlanning/Organizing/Managerial Knowledge:

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- Exceptional attention to detail and commitment to accuracy.
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- Strong organizational skills with the ability to manage multiple priorities simultaneously.
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- Effective time management skills and ability to consistently meet deadlines.
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- Demonstrates critical thinking and sound judgment when reviewing complex documentation.
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- Ability to analyze contractual language and identify compliance requirements.
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- Comfortable asking questions and seeking clarification when needed.
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- Ability to work independently while recognizing when escalation or assistance is required.
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- Demonstrates flexibility and adaptability in a fast-paced environment.
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- Maintains professionalism when handling challenging situations and competing priorities.
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- Continuously seeks opportunities to improve processes and efficiencies.
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- Ability to problem solve and develop practical solutions to compliance-related issues.
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nCommunicating & Influencing Skills:

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- Strong written and verbal communication skills.
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- Ability to communicate compliance deficiencies professionally and clearly.
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- Effectively gathers, analyzes, and applies information to provide accurate responses.
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- Builds positive working relationships.
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- Demonstrates excellent follow-up skills.
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- Ability to explain insurance terminology and contractual requirements in a clear, understandable manner.
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- Works collaboratively across departments to achieve compliance objectives.
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- Maintains consistency, integrity, and accountability in all interactions.
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- Responds effectively to non-standard requests by researching and coordinating appropriate solutions.
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📌 Analyst - Insurance Admin (Hyderabad)
🏢 Holman
📍 Hyderabad