Essential Duties and Responsibilities

- Review insurance documentation on newly booked loans and resolve missing or inconsistent information with the production team.

- Contact agents and borrowers as needed to obtain insurance renewal documents and invoices.

- Review insurance requirements for the loan – loan document, closing and/or investor requirements.

- Review insurance documentation received in comparison to insurance requirements to determine insurance compliance.

- Determine adequacy of insurance coverage’s on an annual basis through a details compliance review.

- Contact insurance agents, borrowers, production team members and investors regarding non-compliant insurance resolution.

- Develop and maintain strong relationships with clients, insurance agents, borrowers, production team members.

- Utilize and work with vendors as needed.

- Review, draft and submit waivers to investors are required including documentation and submission to lender’s systems.

- Manage outsourced vendor communications with regards to letters for annual insurance renewals.

- Disburse insurance payments – invoices and reimbursements to insurance agents and borrowers.

- Manage loss draft/claims process from beginning to completion – working with borrowers, adjusters, insurance agents, Master Servicers, Lenders/Investors and other interested parties.





- Manage and force place insurance as required by the loan documents and/or investor to assure compliance and mitigation of risk.

- Assist with special projects and additional duties as assigned by management.

- Initiates and participates in projects, system enhancement design and testing; documents procedures

Core Competencies

- Analytical skills; ability to interpret, resolve, and understand implications of complex issues

- Accuracy – ensures that data input is correct and input appropriately

- Ability to work independently, make decisions as appropriate, and advise on appropriate course of action

- Flexibility - ability to multitask and to shift priorities

- Demonstrated ability to organize & prioritize projects; complete multiple tasks on schedule

- Advanced computer skills, including MS Excel and Word.

- Ability to identify, implement and promote process improvements in day to day duties

- Customer Service Skills – ability to manage and respond to customer requests

- Strong team, leadership, negotiation and interpersonal skills

- Strong communication skills – written and spoken

Qualifications

- Bachelor’s Degree or equivalent experience.

- 0-2 years related work experience, preferably in mortgage banking or financial services workplace

- 0-2 years insurance experience and/or commercial loan servicing.

📌 Analyst 1 - Insurance (Hyderabad)
🏢 Newmark
📍 Hyderabad