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nTitle: Academic Counsellor

nLocation: Janak Puri

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nJob Summary

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nWe are looking for a motivated and student-focused Academic Counsellor to guide students and parents in making informed decisions about academic programs, courses, and career pathways. The ideal candidate should have strong communication and counselling skills, a positive attitude, and the ability to understand student requirements and recommend suitable programs.

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nKey Responsibilities

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nCounsel students and parents regarding academic programs, courses, eligibility, fees, and career opportunities.

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nUnderstand students’ academic backgrounds, interests, goals, and requirements.

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nProvide accurate information about courses, admission processes, curriculum, and career prospects.

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nHandle student and parent queries through calls, walk-ins, WhatsApp, email, and other communication channels.

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nFollow up with prospective students and convert enquiries into admissions.

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nMaintain regular communication with leads and ensure timely follow-ups.

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nAchieve individual and team counselling/admission targets.

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nConduct counselling sessions, presentations, webinars, and orientation programs when required.

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nMaintain accurate records of student interactions, enquiries, follow-ups, and admissions in CRM/Excel.

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nCoordinate with the admissions, academic, and operations teams to ensure a smooth student onboarding process.

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nSupport students throughout the admission process and resolve basic queries promptly.

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nMaintain a high level of professionalism and ensure a positive student experience.

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nStay updated on courses, academic policies, industry trends, and career opportunities.

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nRequired Skills

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nExcellent verbal and written communication skills.

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nStrong interpersonal and counselling abilities.

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nGood listening and relationship-building skills.

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nAbility to understand student needs and provide appropriate guidance.

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nGood convincing and negotiation skills.

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nTarget-oriented and comfortable working in a fast-paced environment.

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nBasic knowledge of MS Office, Google Workspace, Excel, and CRM tools.

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nAbility to handle multiple enquiries and follow-ups efficiently.

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nStrong presentation and problem-solving skills.

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nEligibility

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nBachelor’s degree in any discipline; a degree in Education, Psychology, Management, or a related field is preferred.

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n1–4 years of experience in academic counselling, student counselling, admissions, education sales, career counselling, or a related role.

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nFresh graduates with solid communication and counselling skills may also be considered for suitable entry-level positions.

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nKey Performance Indicators (KPIs)

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nStudent enquiries handled and counselled.

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nLead-to-admission conversion rate.

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nFollow-up effectiveness.

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nAdmission/enrolment targets achieved.

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nStudent and parent satisfaction.

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nCRM/data accuracy and timely updates.

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nResponse and follow-up turnaround time.

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nWork Location: In person

📌 Academic Counselor (West Delhi)
🏢 D Succeed Learners Private
📍 West Delhi