Company Description Indexed builds innovative SEO systems designed for the future of search. We partner with ambitious brands to deliver full-stack SEO solutions, supported by high-performance design, development, and strategic insights. Trusted by global clients, Indexed has driven millions in revenue, clicks, and conversions, along with top-ranking results in highly competitive markets. We create scalable, enduring growth systems for enterprise brands across the US, UK, and Europe.

Role Description We're looking for an experienced Project Manager / Customer Success Manager to own client relationships and project delivery for our growth marketing agency. You'll be the primary point of contact for clients, coordinate cross-functional teams, and ensure exceptional service delivery.

What You'll Do Manage day-to-day client communication via Slack, email, and calls
Coordinate work across SEO analysts, designers, developers, and HubSpot specialists to get the work done
Review deliverables before they go to clients, ensuring quality and accuracy
Handle client questions, concerns, and escalations with confidence
Track project timelines and hold team members accountable for deadlines
Identify upsell opportunities and flag risks early
Work with finance on billing and invoicing matters





What We're Looking For 3+ years in project management or customer success at a digital marketing agency
Working knowledge of SEO, web development, CRM (HubSpot preferred), and design — you don't need to be an expert, but you need to understand enough to challenge the team and speak intelligently to clients
Solid project management instincts — you're organized, detail-oriented, and can keep multiple workstreams moving
Excellent written and verbal English communication
Comfortable being direct — you know when to push back on clients and when to crack the whip internally
Experience working with international clients (UK/US preferred)

What You'll Get Competitive pay based on experience
Ownership of your function — we'll trust you to run the show
A chance to build and scale the growth engine of a seven-figure agency

How to Apply Two steps. You need to do both to be shortlisted.
1. Apply through LinkedIn.
2. Email [email protected] with the subject line Junior Project Manager — [Your Name], and include:
Your CV
An example of a client relationship or project you managed end-to-end — tell us what the challenge was and how you handled it.
Applications without the email will not be reviewed.

📌 Junior Project Manager (Mumbai)
🏢 Indexed
📍 Mumbai