Position Title: Finance Administration Officer
Location: Bangalore, India
Experience: 4+ years

NEWCOLD BHARAT REEFER PRIVATE LIMITED has been recognised as a winner of The Hindu Best Places to Work Awards 2026, powered by WorkL .

This is NewCold
NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use the latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.
NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on www.newcold.com and our social media.

Purpose of Job:

Ensure customer is serviced in an administrative aspect.
Processing transport and warehouse invoicing to customers.

Responsibilities:

Uphold and perform by the organisational Mission Statement, company objectives, the Karras Way and promote this to all fellow team members
Fully understand the Karras site rules and be able to support the induction to any site visitors & contractors when required
Accurately price all transport and warehouse consignments in line with customer and Karras agreements
Collaboratively work with Sales for new rates and rate reviews
Investigate any invoice discrepancies
Maintaining email enquiries for Administration & work email
Service any internal or external enquiries
Build relationships with customers
Understand and assist to implement system programming in areas of service types and rate cards
Contribute to continuous improvement of procedures and processes
Understanding of customers’ rates and agreements in accordance to filing systems
Attend and contribute to meetings that relate to this position
Processing of paperwork, scanning, verifying and archiving
Liaise with customers and answering enquiries




Work with warehouse & transport team with matters affecting invoicing
Developing an in-depth knowledge of transport costs
Servicing internal & external enquiries
Understand and assist to implement system programming in areas of addresses
Discover operational inefficiencies and report to manager to improve service levels

Position Requirements – Qualifications / Experience / Skills:

A strong sense of trust and high level of confidentiality and integrity
Ability to process records quickly and accurately, with an awareness of the policy and legal implications of the role
Strong focus on accuracy and attention to detail
Proficient using office programs and other relevant database programs, especially excel
Demonstrated experience in accounting software packages
Robust organisation, interpersonal and communication skills (both verbal and written)
Ability to build effective relationships, internally and externally
Ability to deal difficult customers.
Ability to meet deadlines and handle pressure / customer demands
Self-managed, motivated, and energetic
Ability to work both independently and as part of the larger team
Ability to work under pressure and still produce results
Ability to be agile and flexible

Key Performance Indicators:

Support the finance team in all aspects to reach the common goal
Pricing & Invoicing to customers
Cost & review subcontractor invoices
Process forkie check sheets
Organise & file Linehaul Manifests
Scan & archive documents
Provide support in document requests (internally & externally)
Database Integrity

Expected Behaviours:

History
Our values and beliefs contain some key points relevant to how we expect to conduct workplace relationships with each other at Karras.



These key points are highlighted below:
Our Values & Beliefs:

We must endeavor to balance work and family
Never let a customer down
When issues arise, always contact the customer before they contact us
Always be professional and result driven
Only take on work we know we can do perfectly every time
Always be available to help our customers
Build lasting customer relationships through trust and integrity
Always support the team
Understand that everyone has a role in reducing company costs
Take ownership of issues; rectify them quickly and beyond expectation

To stay true to these values and beliefs, Karras articulates a set of behaviors that are expected of all Karras employees.

Key Behaviour
Key Behaviour Indicators (KBIs)
We treat our customers and each other with respect and dignity
Listen and acknowledge others point of view
Share information openly
Manage emotions under pressure
Treat others as you would expect to be treated
Collaborative - work with others as a team
We respect the law and act accordingly
Know and follow relevant policies and rules
Identify risks and act
Demonstrate sound judgment and integrity
We are fair and honest in our dealings
Upfront and honest with people
Give credit where credit is due
Act for the good of the team
Focus on the issues not the personalities
We use the organisation's property responsibly and in the best interests of the organisation and its’ reputation
Demonstrate respect for the work environment
Demonstrate respect for company property
Demonstrate respect for company values, standards, and policies
Always search for better ways of doing things

We aim to create an excellent 'team based' working environments for all our employees. Accordingly, we expect all our employees to exhibit the following behaviors as outlined below.

Note: Candidate will be based in Bangalore and will report to manager based in Australia.

Note: Candidates residing in nearby locations viz; Thanisandra, Hebbal, Yelahanka, Nagawara, Sahakar Nagar, Manyata Tech Park, Hegde Nagar or Jakkur will be preferred.

📌 Finance Administration Officer (Bengaluru)
🏢 NewCold
📍 Bengaluru