Client Communication & Administration Executive Location: South Delhi, India
Work Mode: Work from Office
Shift: UK Working Hours
Head Office: London, UK
Industry: Luxury Fashion
About the Role We are looking for a highly organised, confident and detail-oriented Client Communication & Administration Executive to join our team in South Delhi and support the day-to-day client communication and administrative operations of a UK-based fashion brand.
This is a client-facing role suited to someone with excellent written and verbal communication skills, strong attention to detail and the ability to manage multiple tasks in a fast-paced fashion environment.
You will work closely with our London head office, clients, agents, suppliers and internal teams, ensuring communication is professional, timely and well organised.
Key Responsibilities Manage day-to-day communication with international clients, agents and business partners via email, phone and other communication channels.
Draft, proofread and respond to professional client correspondence.
Coordinate client appointments, meetings, showroom visits and follow-ups.
Maintain accurate client and contact records and ensure information is kept up to date.
Assist with order-related administration, quotations, invoices, samples and other client documentation.
Coordinate internally with sales, production,



logistics and other departments to ensure client requests are followed through.
Follow up on outstanding client queries, approvals, payments, samples and deliveries.
Prepare reports, spreadsheets, presentations and other administrative documents as required.
Maintain organised digital records and documentation.
Support the London head office with general administrative and coordination requirements.
Assist with showroom, collection and seasonal sales activities when required.
Ensure all client interactions reflect the professionalism and standards of a premium international fashion brand.
Candidate Profile 2–5 years of experience in client servicing, administration, customer relations, fashion, luxury, retail or a similar environment.
Excellent written and spoken English.
Strong email and business communication skills.
Highly organised with excellent attention to detail.
Confident communicating with international clients and senior stakeholders.
Ability to prioritise and manage multiple tasks simultaneously.
Proficient in Microsoft Office, particularly Excel, Word and Outlook.
Comfortable working with CRM systems and digital communication tools.
Qualified, proactive and solution-oriented approach.
Previous experience working with a UK or international company will be an advantage.
Fashion or luxury industry experience is preferred but not essential.

📌 Client Communication - Luxury Fashion (Najafgarh)
🏢 Cashmere Group
📍 Najafgarh