Role & responsibilities

- Handling Disbursement and related activities.
- Managing Disbursement requests and ensuring TAT.
- Maintaining First Time Right.
- Adhering to Internal processes and compliance.
- Handling of Rate change (increase/decrease), prepayments, interest recoveries and loan interest calculation, processing fee recovery, reversals and waiver.
- Timely closure of deferrals pertaining to loans.
- Coordination with Clients, Treasury, Credit, CSM, CPC, RM etc. for ensuring timely & accurate processing of transactions
- Ensuring delivery of quality service to clients.
- Ensuring all customer queries are attended to and resolved within the TAT.
- Strict adherence to Process and regulatory norms

Preferred candidate profile

- Post Graduate with minimum 3-5 years of banking experience.
- Knowledge of banking operations.
- Should be familiar with Finacle/ BCIF and DOT NET.
- Ability to work under pressure in a energetic environment
- Should have eye for detail & be meticulous
- Strong communication (Oral and Written) & Networking Skills

📌 GBO Disbursement Service Manager (New Delhi)
🏢 Kotak Mahindra Bank
📍 New Delhi