- Sales Leadership: Drive showroom sales performance to meet and exceed monthly revenue targets and key performance indicators (KPIs).
- Team Management: Recruit, train, schedule, and mentor showroom sales staff to maintain high service standards and productivity.
- Customer Experience: Ensure exceptional customer service, handle escalated customer inquiries or complaints, and foster long-term customer relationships.
- Showroom Operations: Oversee daily opening/closing procedures, maintain operational standards, and enforce store safety protocols.
- Visual Merchandising: Maintain premium showroom presentation, ensuring product displays, pricing tags, and promotional materials align with brand standards.
- Inventory Control: Monitor stock levels, oversee inventory audits, prevent stock loss/shrinkage,



and coordinate reorders with the supply chain team.
- Performance Tracking: Analyze daily sales reports, track staff performance, and report key metrics and trends directly to senior management.
- Promotions & Marketing: Execute in-store promotional campaigns, discount events, and product launches to boost showroom footfall.
- Cash & Financial Management: Oversee daily cash handling, till reconciliations, and POS transactions with strict accuracy.
- Product Knowledge Training: Conduct continuous product training sessions to ensure staff can confidently demonstrate items and perform upselling.

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