Job Title

Telemarketing Executive / Business Development Executive (US Market)

Location

Remote / Work from Office (as applicable)

Shift Timing

US Business Hours

- Indian Time: 8:00 PM to 5:00 AM
- Monday to Friday: Full Day
- Saturday: Half Day
- Sunday: Weekly Off

Salary

20,000 - 40,000 per month
(Salary and incentives will be based on experience, communication skills, sales performance, and industry knowledge.)

About the Company

We are a rapidly growing USA-based Food Safety Testing, Food Safety Consulting, Training, and Audit Management organization serving food manufacturers, exporters, importers, retailers, restaurants, laboratories, and agricultural businesses across the United States.

We are looking for highly motivated Telemarketing Professionals who can confidently communicate with US clients and generate qualified business opportunities.

Job Responsibilities

Lead Generation & Cold Calling

- Conduct outbound cold calls to prospective clients in the United States.
- Introduce company services professionally and effectively.
- Identify decision-makers and key stakeholders.
- Generate qualified leads and appointment opportunities.

Business Development

- Promote food testing, food safety audits, compliance consulting, and certification services.
- Understand client requirements and identify business opportunities.
- Schedule meetings for senior consultants.

Customer Relationship Management

- Build professional relationships with potential clients.
- Maintain regular follow-ups through calls, emails, and LinkedIn.
- Update CRM systems with accurate client information and communication records.

Market Research

- Research food manufacturers, importers, exporters, distributors, restaurants, and agricultural businesses in the US market.
- Identify potential opportunities within food safety and compliance sectors.

Performance Reporting

- Maintain daily call reports.
- Track lead conversion activities.
- Meet weekly and monthly targets.

Candidate Requirements

Communication Skills (Mandatory)

- Excellent spoken and written English.
- Neutral or accent-free English communication.
- Ability to confidently converse with US-based clients.
- Strong listening and persuasion skills.

Experience

Preferred:

- 15 years of experience in:
- International Telemarketing
- US Process Calling
- B2B Lead Generation
- Inside Sales
- Appointment Setting
- Business Development

Freshers with exceptional communication skills may also apply.

Technical Skills

- Familiarity with Microsoft Office and Google Workspace.
- Ability to perform online prospect research.

Personal Attributes

- Self-motivated and target-oriented.
- Professional phone etiquette.
- Robust interpersonal skills.
- Ability to work independently during US business hours.
- Positive attitude and willingness to learn.

Preferred Industry Background

Candidates with experience in any of the following industries will receive preference:

- Food Safety
- Food Testing Laboratories
- Compliance Consulting
- B2B Services
- Laboratory Services
- Regulatory Consulting
- Healthcare Sales
- International Call Centers

Key Performance Indicators (KPIs)

- Number of outbound calls made daily.
- Qualified leads generated.
- Appointments scheduled.




- Client engagement rate.
- Revenue opportunities created.

Benefits

- Competitive Salary Package
- Career Growth Opportunities
- Exposure to International Clients
- Professional Training on Food Safety Standards
- Opportunity to work with US Food Industry Professionals
- Performance-Based Salary Increments

Screening Criteria

Before applying, please ensure:

You can work from 8:00 PM to 5:00 AM IST

You possess excellent English communication skills

You are comfortable speaking with US-based business clients

You are confident in cold calling and lead generation activities

You have a stable internet connection and professional work environment (for remote positions)

How to Apply

Interested candidates should apply with:

- Updated Resume
- Current Salary
- Expected Salary
- Notice Period

Only candidates with strong English communication skills will be shortlisted for interviews.

Revised Job Description

Telemarketing Executive / Business Development Executive (US Market)

Location: Remote / Work from Office (as applicable)

Shift: US Business Hours (Night Shift)
Indian Time: 8:00 PM – 5:00 AM (Monday–Friday)
Saturday: Half Day
Sunday: Weekly Off

Salary: 20,000 – 40,000 per month + Attractive Performance Incentives

(Salary will depend on experience, communication skills, international sales performance, and relevant industry exposure.)

About Us

We are a rapidly growing USA-based Food Safety Testing, Food Safety Consulting, Laboratory Services, Training, and Audit Management company serving food manufacturers, exporters, importers, retailers, restaurants, laboratories, and agricultural businesses across the United States.

We are looking for experienced and confident professionals who have previously worked in international B2B telemarketing and can effectively communicate with business clients in English-speaking countries.

Important Eligibility Criteria (Please Read Before Applying)

Apply ONLY if you meet ALL of the following requirements:

Minimum 1 year experience in Telemarketing, Inside Sales, Appointment Setting, Lead Generation, or Business Development for clients located in:

- United States (USA)
- Canada
- United Kingdom (UK)
- Australia
- New Zealand
- Other English-speaking countries

Excellent spoken English with a neutral, clear, and accent-free communication style

Comfortable speaking with senior business professionals, managers, directors, and decision-makers

Confident in cold calling, handling objections, and generating qualified appointments

Candidates without international telemarketing experience or with poor English communication skills will not be considered.

Job Responsibilities

International B2B Cold Calling

- Conduct outbound calls to prospective business clients.
- Introduce company services professionally.
- Identify decision-makers.
- Generate qualified leads.




- Schedule appointments for senior consultants.

Business Development

Promote services including:

- Food Safety Consulting
- Food Testing Laboratory Services
- Food Safety Audits
- HACCP
- SQF
- GMP
- GFSI
- Regulatory Compliance
- Food Safety Training

Understand customer requirements and identify potential business opportunities.

Client Relationship Management

- Build long-term business relationships.
- Conduct follow-up calls and emails.
- Maintain accurate CRM records.
- Coordinate with the consulting team.

Market Research

Research and identify:

- Food Manufacturers
- Food Processors
- Importers & Exporters
- Restaurants
- Agricultural Businesses
- Laboratories
- Retail Food Companies

Reporting

- Daily Call Reports
- Lead Tracking
- Appointment Reports
- Weekly Performance Reports

Required Skills

Mandatory

- Excellent spoken and written English
- Neutral or accent-free English communication
- Strong telephone etiquette
- Excellent listening and convincing skills
- Confidence in speaking with international clients
- Ability to build rapport quickly

Experience Required

Mandatory

Minimum 1–5 years experience in one or more of the following:

- International Telemarketing
- US Process
- Canada Process
- UK Process
- Australian Process
- B2B Lead Generation
- Appointment Setting
- Inside Sales
- Business Development
- International Call Center

Freshers are NOT eligible for this position.

Technical Skills

- Microsoft Office
- Google Workspace
- CRM Software
- Internet Research
- LinkedIn Prospecting

Preferred Industry Experience

Experience in any of the following industries will be an advantage:

- Food Safety
- Food Testing Laboratories
- Regulatory Compliance
- Certification Services
- Laboratory Services
- Healthcare
- B2B Professional Services

Key Performance Indicators (KPIs)

- Daily outbound calls
- Qualified leads generated
- Meetings scheduled
- Client engagement
- Revenue opportunities created
- CRM accuracy

Benefits

- Competitive Salary
- Attractive Performance Incentives
- Career Growth Opportunities
- International Business Exposure
- Professional Training on Food Safety & Compliance
- Opportunity to work with US Food Industry Professionals

Screening Questions (Mandatory)

Before applying, please ensure:

You have at least 1 year of experience in telemarketing for the USA, Canada, UK, Australia, New Zealand, or other English-speaking markets.

You speak fluent, neutral, and accent-free English.

You are comfortable speaking with senior business decision-makers.

You have experience in cold calling, lead generation, and appointment setting.

You are willing to work 8:00 PM – 5:00 AM IST (US Shift).

You have a stable internet connection and a professional work environment (for remote positions).

How to Apply

Interested candidates should submit:

- Updated Resume
- Current CTC
- Expected CTC
- Notice Period
- Total Experience in International Telemarketing
- Countries/Markets Worked (USA, Canada, UK, Australia, etc.)

Only candidates with proven international telemarketing experience and excellent, neutral, accent-free English communication will be shortlisted for interviews.Role & responsibilities

Preferred candidate profile

📌 Telemarketing Executive / Business Development Executive (US Market) (Kolkata)
🏢 Acts Biotech
📍 Kolkata