Job Description
Technical Project Manager - Core Technical Delivery

Infinite Computer Solutions | Nokia Business Unit Reports To: Delivery Manager - Nokia Professional Services (practice aligned)
Practice Areas: IPTEL Packet Core SDM (HSS/HLR/UM, SDL) CSP (Charging, Policy Signalling)
Location: Bangalore / Chennai / Noida
Experience: 8-15 years in telecom delivery, network operations, managed services or deployment

Role Purpose The Technical Project Manager owns the safe, predictable and high-quality execution of project and live network intervention (LNI) activity within an assigned practice. The role combines genuine technical depth with delivery rigour - every activity executed safely, on time and with zero customer impact.
This is a hands-on role. The TPM is expected to hold the technical command to review a MoP, challenge an implementation approach and lead a critical incident personally - while driving standardisation, automation and a strong engineering culture within the team. The TPM reports to the practice Delivery Manager and is the primary execution owner beneath that layer.

Key Responsibilities 1. End-to-End Delivery Ownership

- Own complete execution of assigned work packages from planning through successful completion.
- Ensure every intervention is delivered safely, within schedule and in compliance with customer standards.
- Drive timely closure of all deliverables while proactively managing risks and dependencies.
- Take accountability for delivery outcomes rather than simply tracking activities.
- Provide the Delivery Manager with accurate, early and unfiltered status - no surprises. 2. Work Package Planning Ownership
- Allocate work packages to engineers based on competency, certifications and experience.
- Ensure the right engineer is assigned to the right task, with verified readiness.
- Monitor work package progress, remove execution blockers and maintain delivery governance.




- Ensure ownership across the entire lifecycle of each assigned activity. 3. Customer Project Alignment
- Work closely with customer project managers, planners and technical leads.
- Ensure LNI execution aligns with project timelines, milestones and deployment priorities.
- Represent the execution team during customer governance meetings.
- Build customer confidence through proactive communication and predictable delivery. 4. Technical Leadership - Hands On
- Maintain genuine working command of the practice domain - not oversight from a distance.
- Provide technical guidance during planning, execution, rollback and issue resolution.
- Review implementation approaches, Method of Procedure (MoP), rollback plans and risk assessments; approve before execution.
- Lead technical discussions during complex interventions and critical incidents, and drive root cause analysis personally.
- Coach engineers on best practices and promote continuous technical improvement. 5. Standardisation
- Execute against the practice delivery framework - MoP templates, checklists, readiness criteria and acceptance standards - and drive full team adoption.
- Eliminate ad-hoc, engineer-specific ways of working; make execution repeatable regardless of who performs it.
- Convert every lesson learned into an updated standard, checklist or preventive control.
- Feed practice-level gaps and improvement proposals back to the Delivery Manager for framework updates. 6. Automation Efficiency
- Identify repetitive, manual and error-prone steps within the execution lifecycle and propose automation candidates.
- Drive automation of health checks,



pre/post validation, configuration and reporting activities within the team.
- Set and track efficiency targets - effort per work package, cycle time, first-time-right percentage.
- Reuse assets from the BU automation repository rather than rebuilding, and contribute back what the team creates. 7. Thought Leadership
- Stay current with technology and tooling direction in the practice domain and bring it into execution practice.
- Propose improvements to delivery approach rather than only executing the defined method.
- Document and share knowledge - playbooks, execution guides, incident learnings - across the wider practice.
- Contribute technical input to solutioning, estimation and proposal work when required. 8. Team Management People Leadership
- Build a culture of ownership, accountability and collaboration.
- Conduct regular 1:1s to understand workload, aspirations and challenges.
- Balance shift planning, resource utilisation and fatigue management for 24x7 operations.
- Support hiring, onboarding, mentoring and capability development. 9. Inspired Leadership Team Motivation
- Set direction the team believes in - connect day-to-day execution to the wider account and customer outcome.
- Foster a positive, high-performance setting where engineers raise problems early and propose improvements without being asked.
- Recognise individual and team achievement visibly; address underperformance directly and fairly.
- Encourage continuous learning, certification and knowledge sharing.
- Create development plans for engineers to grow into future technical leaders and build a succession bench. 10. Quality of Work Deliverables

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Technical Lead (Chennai)
🏢 Infinite
📍 Chennai