- Digital Concierge Services: Provide a warm, face-to-face welcome to guests via KIOSK video feeds and handle incoming property communications with professionalism.
- Arrival & Departure Facilitation: Securely manage digital check-in and check-out procedures, process room keys, and verify guest credentials.
- Booking Administration: Organize, update, and monitor reservations and room allocations within the central property database.
- Guest Inquiry Management: Address questions regarding property guidelines, facilities, pricing, and local recommendations accurately and efficiently.
- In office Team Syncing: Act as the liaison between virtual guest requests and physical staff, directing housekeeping and maintenance tickets instantly.
- Issue Resolution: Troubleshoot guest complaints or minor system disruptions calmly, ensuring a high level of customer satisfaction.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Provident Fund

Application Question(s):
- Are you comfortable working in rotational shift?
- Can you speak english fluently?

Work Location: In person

📌 Virtual FrontDesk Executive (Surat)
🏢 HotelKey India
📍 Surat