- Handle Domestic & International flight booking and ticketing.
- Check flight availability, fares, schedules and applicable airline rules.
- Handle ticket issuance, cancellation, reissue, rescheduling and refunds.
- Coordinate with customers, airlines, travel partners and internal teams.
- Provide timely booking confirmations and travel-related information to clients.
- Maintain accurate ticketing records and update booking details in the CRM/system.
- Assist the team in resolving ticketing and booking-related queries.
Candidate Requirements
- Freshers with Travel & Tourism education are welcome.
- 1–3 years of experience in airline ticketing/travel operations preferred.
- Graduate/Diploma in Travel & Tourism, Aviation, Hospitality or related field.
- Knowledge of Amadeus, Galileo, Sabre or other GDS is preferred.
- Basic knowledge of airline fares, baggage rules, cancellation and reissue policies.
- Valuable English & Hindi communication skills.
- Basic knowledge of MS Office/Excel and CRM.
- Good attention to detail, customer handling and coordination skills.
- Willingness to learn and work in a fast-paced Tour & Travel environment.
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off