Manager – MIS & Project Controls
Department: Infrastructure & Expansion
Position: Manager – MIS & Project Controls
No. of Positions: 1
Work Arrangement: Head Office / Hybrid with project and department coordination
Experience: 7–11 Years

Role Overview
The Manager – MIS & Project Controls will be responsible for maintaining accurate and reliable project, facility, occupancy, cost, and performance data across the Infrastructure & Expansion function.
The role will consolidate information from different departments, maintain dashboards and master data, track project progress, control documents and expiry dates, and provide transparent, evidence-based reports to management for timely decision-making.

Key Responsibilities
1. Occupancy & Cost Data Management
Consolidate centre-wise monthly data for:
Rent
CAM charges
Maintenance
Diesel and generator expenses
Electricity and water
Annual Maintenance Contracts (AMC)
Other facility-related costs
Maintain carpet-area data and calculate relevant cost metrics.
Reconcile information with Finance and Operations before reporting.

2. Facility Master Management
Maintain the central master database of:
Existing facilities
Franchise units
Upcoming projects
Projects under development
Maintain location, facility format, responsible owners, commercial details, technical information, and compliance records.
Ensure the master database remains updated and accurate.

3. Project Controls & Tracking
Track all live projects against approved:
Budgets
Timelines
Milestones
Project schedules
Prepare and circulate a weekly project dashboard .
Highlight delays, deviations, forecast completion dates, pending decisions, and action owners.
Escalate critical delays and risks to management.

4. Data Validation & Accuracy
Ensure every major reported figure or project status is supported by relevant source records.
Identify incomplete, inconsistent, or unverified information.
Follow up with responsible departments for corrections.
Clearly differentiate between verified information and pending/unconfirmed data .

5. Document & Expiry Control




Maintain a central repository of:
Property documents
Contractor agreements
Drawings
Approvals
Licences
Guarantees
Other project-related documents
Track renewal dates, guarantee periods, and Defect Liability Periods (DLP).
Provide advance alerts for upcoming expiries and renewals.

6. Project Camera & Site Visibility
Coordinate with IT and site teams for project-camera installation and availability.
Monitor feed access and recording arrangements.
Escalate camera outages or missing site evidence to the responsible team.
Ensure management has adequate visibility of project progress.

7. Cross-Functional Coordination
Coordinate reporting inputs from:
Operations
Finance
Legal
Procurement
HR
IT
Biomedical
Projects
Real Estate
Maintain dependency and action trackers.
Follow up on delayed inputs and escalate pending actions with proper evidence.

8. Performance & Management Reporting
Maintain contractor performance scorecards covering:
Schedule adherence
Quality
Safety
Defect closure
Commercial performance
Prepare centre-wise occupancy reports.
Track metrics such as rent per square foot and cost-to-revenue ratio , wherever verified data is available.
Present clear and decision-oriented reports to management.

Candidate Profile
Educational Qualification
Graduate in Engineering, Commerce, Business Administration, or a related field.
MBA or equivalent postgraduate qualification will be preferred.

Relevant Experience
7–11 years of experience in:
MIS
Project Controls
Project Planning
Business Analysis
Management Reporting
Experience supporting capital projects, infrastructure, construction, healthcare, retail, or multi-location expansion will be preferred.

Essential Skills
Advanced Excel




MIS and dashboard preparation
Project tracking and reporting
Data validation and reconciliation
Document management
Strong analytical skills
Cross-functional coordination
Excellent follow-up and escalation skills
Ability to work with large datasets
Strong attention to detail
Preferred: Working knowledge of Power BI or any equivalent dashboard/reporting tool .

Key Performance Indicators (KPIs)
Accuracy and completeness of the facility master and occupancy database.
Timely release of weekly project reports.
Accuracy and traceability of reported project status.
Early identification of project delays, cost deviations, and expiry risks.
Timely closure/follow-up of cross-functional actions.
Accuracy of occupancy and cost reporting.
Reliability of project and site evidence.
Timely maintenance of document and expiry registers.

Initial Priorities After Joining

First 30 Days
Start centre-wise data collection.
Establish the source-data register.
Prepare and update the facility master.
Create a central action tracker.

By 60 Days
Establish the occupancy and cost dashboard.
Create project baselines and tracking formats.
Establish central document and expiry registers.
Standardise weekly project reporting.

By 90 Days
Implement monthly facility reporting.
Establish reliable exception and expiry alerts.
Start regular contractor-performance reviews.
Improve management reporting and project visibility.

Key Working Relationships
Executive – Coordination
Real Estate
Projects
Design & Standards
Operations
Finance
Legal
Procurement
HR
IT
Biomedical

Role Boundary This role is responsible for data consolidation, reporting, tracking, document control, and cross-functional follow-up .
Source departments will remain responsible for the accuracy of their respective records, statutory actions, payments, approvals, and operational decisions .

Compensation Salary will be determined by HR based on the candidate's relevant experience, expertise, and suitability, in line with company policy.

📌 Manager – MIS & Project Controls | Infrastructure & Expansion (Chandigarh)
🏢 JEENA SIKHO LIFECARE
📍 Chandigarh