We’re Hiring – SMB Hardware Sales Advocate
We are looking for an experienced SMB Hardware Sales Advocate to handle business customers, identify their requirements, and drive direct sales of Microsoft commercial hardware and software solutions.
Location: Bangalore
Experience: 2+ Years
Work Mode: WFO
⏱️ Shift: Rotational Shifts
Joining: Immediate Joiners Preferred
Must-Have Skills
Sales / Telesales experience
SMB / Commercial Customer Handling
Inbound Voice & Chat Support
Direct Sales & Sales Conversion
Customer Need Identification & Probing
Objection Handling & Negotiation
CRM / Sales Tools
Robust Verbal & Written Communication
Customer Experience & Relationship Management
Key Responsibilities
Handle inbound calls and chats from SMB/business customers.
Understand customer requirements and identify sales opportunities.
Drive sales of Microsoft commercial hardware and software solutions.
Handle customer queries, objections, and purchase-related concerns.
Achieve sales, revenue, conversion, and customer satisfaction targets.
Maintain accurate customer and sales information in CRM.
Share Voice of Customer/Business feedback for process improvement.
Preferred
Experience in Technology / 3C Product Sales
Knowledge of Microsoft Products, Office, Excel, Outlook & Hardware
Ability to influence decision-makers and build trusted customer relationships.