QA Lead

Quality Engineering, Automation & Testing

Experience: 8 years of professional QA/testing experience, including experience leading QA teams and designing testing strategies for web applications.

Job Type: Full-Time, Remote

Compensation: Competitive, based on experience and expertise.

Role Overview

We are looking for an experienced QA Lead to take ownership of the quality engineering and testing function across our software projects.

The QA Lead will lead the existing QA team, establish testing strategy and standards, oversee manual and automated testing, manage defect lifecycle and provide independent recommendations on release readiness.

The role will support both our internal product development initiatives and potential external QA/testing engagements, including pilot projects that may develop into larger long-term testing programs.

The QA Lead will work closely with the CTO, Senior Solutions Architect, BA Lead and Project Manager to ensure that quality is built into the development lifecycle rather than treated as a final-stage activity.

A key objective of this role is to remove day-to-day QA management, test planning, defect coordination and release-validation responsibilities from the CTO and PM.

Key Responsibilities1. QA Team Leadership

- Lead and mentor the QA team.
- Allocate testing responsibilities across QA resources.
- Review testing progress and quality metrics.
- Establish QA processes, standards and best practices.
- Develop the team's testing capabilities.
- Identify training and resource requirements.
- Act as the primary escalation point for QA-related issues.

2. Test Strategy & Planning

- Define overall test strategy for projects.
- Develop test plans based on requirements, risks and system complexity.
- Determine appropriate levels of:
- Functional testing
- Integration testing
- Regression testing
- API testing
- UI testing
- Cross-browser testing
- Performance testing
- Security testing
- User acceptance support
- Identify high-risk business and technical workflows requiring additional coverage.

3. Automation & Regression

- Establish an appropriate automation strategy.
- Lead development and maintenance of automated regression/integration suites.
- Identify high-value candidates for automation.
- Ensure automated tests are reliable and maintainable.
- Integrate automation into CI/CD where appropriate.
- Monitor automation results and investigate failures.

4. Defect Management

- Own the QA defect lifecycle.
- Establish defect severity and priority standards.
- Lead defect triage with BA, Development and PM.
- Identify recurring defect patterns.
- Work with the Architect to identify technical root causes.
- Ensure defects are properly documented,



reproduced and validated.

5. Release Quality & Sign-Off

- Define release testing requirements.
- Monitor test execution and coverage.
- Provide clear release-readiness status.
- Identify unresolved quality risks.
- Recommend whether releases are ready for UAT or production from a QA perspective.
- Ensure regression testing is completed for significant releases.
- Maintain release quality reports.

6. Collaboration with BA

- Review requirements for testability.
- Identify missing acceptance criteria and edge cases.
- Participate in requirement reviews.
- Ensure test scenarios reflect real business workflows.
- Provide feedback on ambiguous or incomplete requirements.

7. Collaboration with Technical Architect

- Identify technically complex and high-risk areas requiring additional testing.
- Coordinate integration and system-level testing.
- Support investigation of complex defects.
- Identify recurring technical defects and recommend preventive actions.
- Ensure new architecture and integrations have appropriate test coverage.

8. Collaboration with PM

- Provide accurate QA estimates and testing dependencies.
- Report testing progress, risks and blockers.
- Identify release dependencies.
- Maintain visibility of QA activities within Jira.
- Reduce the PM's need to coordinate individual testing activities.

9. ShapeDiver / WooCommerce Testing

Develop strong domain knowledge of the platform's critical workflows, including:

- WooCommerce product configuration
- ShapeDiver integration
- Product options and add-ons
- Pricing
- Cart and checkout
- ERP integration
- Order creation
- Configuration metadata
- Product variations/options
- Multi-site behaviour
- API integrations
- Payment workflows

Develop and maintain end-to-end regression coverage for these critical business flows.

10. External QA Engagements & Pilot Projects

- Lead QA discovery and assessment for prospective testing engagements.
- Understand client applications, testing requirements and quality risks.
- Develop pilot testing strategies and execution plans.
- Define scope, deliverables, resources and testing approach for QA engagements.
- Lead pilot execution and produce professional QA reports.
- Establish reusable QA frameworks and processes that can scale into larger client engagements.




- Participate in client QA discussions when required.

11. QA Metrics & Reporting

Establish meaningful QA metrics including:

- Test coverage
- Test execution progress
- Pass/fail rates
- Defect density
- Defect severity
- Regression results
- Automation coverage
- Defect leakage
- Reopened defects
- Release readiness
- QA risks

Provide concise reports to the CTO and PM.

12. CTO Support & Delegation

- Become the primary QA escalation point for the organization.
- Take ownership of day-to-day QA decisions.
- Resolve QA issues before escalating them to the CTO.
- Provide clear quality risks and recommendations rather than simply reporting problems.
- Keep the CTO informed of significant quality risks, release risks and recurring issues.
- Reduce the CTO's involvement in test planning, defect coordination, regression management and release validation.

Required Qualifications

- 8 years of professional QA/testing experience.
- Experience leading QA teams.
- Strong experience testing web applications and e-commerce platforms.
- Strong understanding of functional, integration, regression and system testing.
- Experience with API testing and REST APIs.
- Experience with test automation frameworks.
- Experience with CI/CD-integrated testing.
- Solid understanding of defect management and root-cause analysis.
- Experience working with Agile/Scrum teams and Jira.
- Strong communication and documentation skills.
- Ability to communicate effectively with developers, business analysts, PMs and clients.

Preferred Experience

- WooCommerce / WordPress testing
- E-commerce testing
- Payment and checkout testing
- API and integration testing
- ERP integration testing
- Multi-site testing
- Product configuration testing
- 3D configurator testing
- ShapeDiver or similar platforms
- Automated regression testing
- Performance testing
- Cross-browser testing
- Experience delivering QA services to external clients

Success in This Role

Within the first 6–12 months, the QA Lead should:

- Become the primary owner of the QA function.
- Lead and develop the QA team.
- Establish consistent QA processes and standards.
- Improve test coverage and regression capability.
- Establish reliable release-readiness reporting.
- Reduce escaped defects and recurring quality issues.
- Take ownership of QA planning and coordination.
- Reduce the PM's involvement in day-to-day QA coordination.
- Reduce the CTO's involvement in testing, defect management and release validation.
- Establish a repeatable QA methodology that can be used for external client engagements.

Pay: From ₹50,000.00 per month

Benefits

- Flexible schedule
- Provident Fund
- Work from home

Work Location: Remote

📌 QA Lead (India)
🏢 TARA BLOOMS PRIVATE
📍 India