Key Responsibilities:

- Own end-to-end city launch, activation, and scale-up of Vet-at-Home services.
- Drive 0→1 execution and rapid expansion across key micro-markets
- Take full ownership of ground operations, including supply deployment,scheduling, routing, and service delivery
- Ensure high fulfilment, low cancellations, and fast turnaround times through tight operational control
- Identify demand hotspots and build hyperlocal supply density to improve service reliability and speed
- Conduct deep competitive analysis across pricing, service quality, SLAs, and operating models
- Translate market insights into transparent action plans for growth, differentiation, and operational efficiency
- Continuously track competitor moves and adapt city strategy in real time
- Build and scale local partnerships with veterinary clinics, hospitals, pet stores, and ecosystem players
- Leverage partnerships to unlock supply, demand, and brand visibility.
- Negotiate and manage partner relationships to drive long-term value
- Identify and execute inorganic growth opportunities(clinic acquisitions,



exclusive tie-ups,strategic alliances)
- Lead end-to-end deal cycles—sourcing, evaluation, negotiation, and integration into operations
- Ensure seamless post-acquisition integration into the Vet-at-Home operating model
- Drive on-ground audits, field visits, and quality checks to maintain high service standards

What we’re looking for:

- 3–5 years of experience in high-intensity ground ops / city management roles (startup experience strongly preferred)
- Proven track record of owning metrics and hitting aggressive targets in live operations
- Strong understanding of micro-markets, logistics, and demand patterns
- Highly execution-driven with a biasfor action and ability to operate in chaos
- Comfortable with data, dashboards, and rapid decision-making
- Ability to hire, manage, and push on-ground teamsto deliver outcomes
- Strong problem-solving skills with a “figure it out on the ground” mindset

📌 Program Manager (Gurugram)
🏢 Vetic
📍 Gurugram