Role : NTRX Qualified Service Engineer Location : Pune ( Hybrid mode)Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office.

Role overview The role is focused on Ni CE NTR-x enterprise recording/compliance solutions, particularly for banking and financial-services customers.

Typical responsibilities include: Installing, configuring, upgrading, and supporting Ni CE NTR-x / Verint recording platforms.

Troubleshooting Windows

Server, IP/SIP, RTP, Vo IP, TCP/UDP, LAN/WAN and telephony issues.

Using

Wireshark and log analysis for troubleshooting. Working with SQL and basic Shell/Power Shell scripting. Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect. Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR, and database migrations. Leading customer-facing technical discussions and supporting UAT/testing Send resumes to /914828735. NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH.

📌 Network Engineer (Pune)
🏢 NAM Info
📍 Pune