- Lead the IT team and assign explicit ownership for user support, infrastructure, cloud services, security and technical projects.
- Prepare the IT work plan, budget and procurement requirements in line with approved business priorities.
- Review availability, capacity and reliability of networks, Linux and Windows Server environments, applications and cloud services.
- Monitor the helpdesk queue, TT ageing, response and resolution SLAs, escalations and recurring problems, and ensure corrective action.
- Coordinate major incidents, user communication, vendor escalation and service restoration, followed by documented review and prevention measures.
- Oversee access control, endpoint security, patching, data protection and approved security practices across users and systems.
- Review backup, restoration and disaster-recovery arrangements, and ensure recovery tests and identified gaps are acted on.
- Plan and supervise technology upgrades, office connectivity,



migrations and application implementations with controlled changes and acceptance checks.
- Manage vendor performance, maintenance contracts, software licences, renewals and IT asset controls within delegated authority.
- Oversee Office 365 and collaboration services, and coordinate infrastructure and application requirements with department heads.
- Maintain IT policies, procedures, audit evidence and management MIS covering service performance, costs, risks and project status.
- Develop the IT team, improve user awareness and introduce validated standardisation or automation to reduce repeated support issues.

Pay: ₹85,000.00 - ₹100,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Work Location: In person

📌 IT Manager (CBD Belapur)
🏢 Revmax Telecom Infrastructures
📍 CBD Belapur