Job Summary

We are looking for an experienced HR & Workforce Operations professional to join our India-based back-office team supporting an Australian organisation operating in the healthcare sector.

The role will be responsible for supporting day-to-day HR and workforce operations, including recruitment coordination, employee onboarding, workforce administration, documentation, compliance, training coordination, employee records and operational reporting.

The ideal candidate will have experience working in a high-volume, process-driven HR or workforce operations environment and be comfortable coordinating with international stakeholders. Exposure to healthcare, healthcare staffing, care services or Australian operations would be an advantage

Industry Preference: Healthcare, Healthcare Staffing, Care Services, Shared Services or similar high-volume operations

Key Responsibilities

- HR & Workforce Operations

- Manage day-to-day HR and workforce administration for the Australian business.

- Coordinate employee lifecycle activities, including recruitment support, onboarding, induction, documentation and ongoing employee administration.

- Maintain accurate and up-to-date employee records and workforce data.

- Ensure HR and workforce processes are completed accurately and within defined timelines.

- Respond to and coordinate routine employee and operational requirements.

Recruitment & Onboarding

- Support recruitment activities including job advertising, candidate screening, interview coordination and selection processes.

- Manage the onboarding process for current employees, including documentation and required pre-employment formalities.





- Coordinate induction and initial training requirements for new joiners.

- Work with relevant stakeholders to ensure employees are operationally ready to commence their roles.

Workforce Coordination

- Support workforce-related activities such as staff coordination, allocation, scheduling/rostering and availability management, where applicable to the role.

- Coordinate with employees and operational stakeholders to address day-to-day workforce requirements.

- Support timely resolution of workforce administration, scheduling and documentation issues.

Compliance & Documentation

- Maintain required employee compliance documentation and records.

- Track employee certifications, mandatory requirements and renewal dates.

- Coordinate annual competency and renewal training with third-party training providers as required.

- Follow established processes to support compliance with applicable organisational and regulatory requirements.

- Maintain confidentiality and accuracy of employee information.

Employee Relations & HR Support

- Provide operational support for employee relations matters.

- Assist with performance management, disciplinary and grievance processes in coordination with relevant stakeholders.





- Maintain appropriate documentation relating to employee matters.

Reporting & Process Improvement

- Prepare regular operational reports covering areas such as hiring, onboarding, workforce status, training and compliance.

- Maintain accurate HR/workforce data and trackers.

- Identify process gaps and opportunities for improved efficiency, accuracy and turnaround time.

- Support standardisation and continuous improvement of HR and workforce processes.

Stakeholder Coordination

- Work closely with stakeholders in Australia to understand and respond to HR and workforce requirements.

- Build effective working relationships with internal teams, employees and external service providers.

- Ensure timely communication and follow-through on operational requirements.

Requirements

1. Candidate Requirements

- Graduate/Postgraduate qualification in Human Resources, Business Management or a related discipline.

- 3–5 years of hands-on experience in HR Operations, Workforce Operations, People Operations, HR Shared Services, Staffing Operations or a similar operational role.

- Experience handling employee onboarding, HR administration, documentation and compliance.

- Experience working in a, process-oriented environment.

- Strong coordination and stakeholder-management capability.

- Strong attention to detail and ability to manage multiple operational activities simultaneously.

- Comfortable working with data, reports and Microsoft Excel.

- Good written and verbal communication skills.

- Comfortable working with international stakeholders and supporting an overseas business from India.

📌 HR Associate operations & Workforce Specialist (Gurugram)
🏢 HRhelpdesk
📍 Gurugram