We are looking for a professional, courteous, and customer-focused Front Desk Executive with a background in the hospitality industry. The ideal candidate will be responsible for managing front-desk operations, welcoming guests and visitors, handling inquiries, coordinating with internal departments, and ensuring a smooth and positive guest experience.
Key Responsibilities
- Welcome and greet guests, visitors, and clients in a qualified and friendly manner.
- Manage check-in/check-out or visitor registration processes as applicable.
- Handle telephone calls, emails, inquiries, and guest requests promptly.
- Maintain accurate records, reports, and front-office documentation.
- Coordinate with housekeeping, maintenance, security, and other departments.
- Address guest concerns and resolve routine issues professionally.
- Handle reservations, appointments, billing, payments,
or related front-office activities as required.
- Maintain a clean, organized, and professional reception area.
- Ensure compliance with company/hotel policies and service standards.
- Provide information about facilities, services, local attractions, and other relevant requirements.
- Maintain confidentiality of guest and company information.
- Interested candidates may send their cvs on -
[email protected]
Requirements
- Previous experience in hospitality, hotels, resorts, guest relations, or front-office operations.
- Excellent communication and interpersonal skills.
- Pleasant personality with a customer-service-oriented approach.
- Good knowledge of MS Office and basic computer operations.
📌 Front Desk Executive (Ahmedabad)
🏢 Vishakha Group
📍 Ahmedabad