20 Sep
|
Muthoot FinCorp ONE
|
Karnataka
20 Sep
Muthoot FinCorp ONE
Karnataka
ROLE SUMMARY The individual shall be responsible for handling Personal loan business. KEY RESPONSIBILITIES Define short-term and long-term business development plan for Personal loan. Coordinate with the marketing team and execute the plan. Optimize the revenue funnel and create a sustainable business with positive unit economics Analyze customer insight, by blending data with a deep understanding of user needs, habits and customer feedback. Responsible for prioritizing growth initiatives and growth-oriented product iterations along with product Responsible for delivery on Business KPIs – Customer count, Gross Payment value, Revenue and P&L; Work with Data Science/Analytics to implement metrics to refine customer journeys align with product and ensure reporting of these metrics to the management Establish a systematic process for partner outreach and relationship management. Optimize yield across partners through ROI analysis and campaign design. Monitoring/tracking,
nurturing and assisting in resolution of service-related queries within TAT by Customer support team Review and ensuring adherence of the business to the legal mandates and regulations Benchmarking our product and marketing practices with competitors through interactions with market participants Regular feedback collection through primary research – Surveys and Customer interviews KEY INTERACTIONS Internal Stakeholders CEO/CXOs Product Team Business Development/Sales Central Operations Central Marketing Team External Stakeholders External Agencies Content distribution platforms EDUCATION / EXPERIENCE 4 overall experience incl Business development and P&L; delivery in lending products with fintech, leading banks or NBFCs or a multi-product platform business Experience in Fintech, NBFC, Banks, Technical service providers Some Experience in product, SAAS, some experience in Business development including P&L; Stakeholder management Ability to closely work with product and marketing teams and having a knack to easily understand design, technical and market aspects. Sales and marketing know-how. Problem solving and Research acumen Exceptional communication skills Proven ability towards constructive networking Team player and multi-tasker with exceptional organizational skills
📌 Revenue Manager – Personal Loans (Karnataka)
🏢 Muthoot FinCorp ONE
📍 Karnataka