Job Title: B2B Program Manager Location: Gurgaon Work Mode: In person Experience: 3-4 years of experience Preferred Industry: Learning & Development Solutioning expert About the Role: We are looking for a dynamic, strategic, and execution-focused B2B Operations & solutioning expert at the Assistant Manager role to drive the end-to-end delivery and operational management of our corporate learning and capability building programmes. The role will work closely with corporate clients, internal teams, academic and industry partners, faculty, and programme stakeholders to ensure seamless execution of high-impact B2B learning journeys. This role is pivotal in translating client requirements into well-executed programmes, managing programme timelines and deliverables, coordinating across multiple stakeholders, ensuring a high-quality learner and client experience, and driving operational excellence across leadership development, AI enablement, technology, and customised learning programmes. The role will also support the B2C client work focusing on program management for successful delivery & student engagement for the executive education programs. Key responsibilities 1. Client / B2B Stakeholder Management Act as the primary operational POC for B2B clients Understand client requirements and translate them into proposals (detailing program flow, session plan and execution plan) Regular status updates, escalation management and issue resolution Coordinate with client HR/ L&D; teams and other stakeholders. 2. B2B Program Operations End-to-end execution of corporate/institutional learning programs Program onboarding, scheduling and learner communication Coordinate faculty, mentors, career teams, vendors and internal stakeholders Ensure sessions, assessments, projects,



certificates and other deliverables happen on time Maintain program trackers, dashboards and MIS 3. Learner & Faculty Coordination Manage learner onboarding and engagement Attendance, feedback, queries and issue resolution Faculty/mentor scheduling and coordination Ensure smooth session delivery across online/offline/hybrid formats. 4. Process & Automation Identify repetitive operational activities and improve processes Build/maintain SOPs and trackers Work with CRM/automation tools Automate reminders, attendance, feedback, scheduling, reports etc. 5. Reporting Prepare weekly/monthly B2B program reports Track attendance, engagement, completion, NPS/feedback and escalations Highlight risks and proactively suggest corrective actions Must-have skills B2B Operations experience Has independently handled B2B/corporate accounts or programs. Understands the complete lifecycle from client requirement → proposal → program launch → delivery → closure. L&D; stakeholder management — MUST HAVE Has directly interacted with HR, L&D;, Talent Development, Learning/Capability Heads and other corporate stakeholders. Understands how corporate learning requirements are gathered and converted into solutions. Comfortable participating in client calls and requirement discussions. Proposal creation — MUST HAVE Has hands-on experience creating B2B/L&D; proposals. Can convert a client’s requirement into:



Program structure Learning objectives Curriculum/modules Delivery methodology Faculty/mentor profiles Timelines Commercials/pricing inputs Proposal/presentation Should be comfortable working on PowerPoint/Google Slides and Excel. Solutioning / Program Design Can understand a client problem and suggest an appropriate learning intervention rather than simply executing an already-designed program. Experience with customised/corporate learning programs is a strong plus. Client communication Confident speaking with corporate L&D;/HR stakeholders. Robust email and presentation skills. Can manage follow-ups, requirements, revisions and negotiations professionally. Program Operations Once a proposal converts, can take ownership of execution: Faculty coordination Scheduling Learner onboarding Client communication Attendance/feedback MIS/reporting Certificates/project completion Escalations Attitude 1. Staying at it - constantly identifying ways to give aha customer experience 2. Constantly learning and has patience and persistence 3. Relationship oriented - build long-term and deep relationships with Sr. Leaders 4. Diligent - delivering on commitments, number and growth driven Qualification: - Min Graduate – Experience in managing events – pre and post - Preferably from Edtech, Service, hospitality industry Hygiene: 1. Effective communication skills 2. Selling & influencing skills 3. Ability to speak to Sr. Leaders 4. Understands the B2B space About Leadup Leadup Universe is an ed tech capability building platform fulfilling the aspirations and needs of senior leaders by getting them to the CXO table. We partner with Top universities with premium offerings that bridge the practical needs of the student with the industry along with the academic learning.

📌 B Program Manager (Haryana)
🏢 Leadup Universe
📍 Haryana