We are looking for a Financial Aid Advisor Support Staff/Admin Virtual Assistant to provide administrative support to Financial Aid Advisors and help maintain accurate student records. and support our on a day-to-day operations. This is a full-time, remote position ideal for someone who is organized, detail-oriented, and has strong knowledge of MS EXCEL.
Required Qualifications and Skills:
- Intermediate Excel skills
- Assist students with basic financial aid questions and requests.
- Review and upload student documents to the correct repository.
- Keep student records and financial aid status up to date.
- Create and update Excel reports using Pivot Tables, Pivot Charts, and Macros.
- Communicate with students and staff by email, phone, and in person.
- Update reports with the latest changes to students’ financial aid status.
- Track student status and update reports with the latest information.
- Follow up on missing documents and information.
- Maintain confidentiality and follow college policies and procedures
Must have skills
- Experience in a customer service scenario
- Versatile, manageable schedule. Toronto Eastern Standard Time zone
- Laptop/Computer, Video, Camera, Mic, and Speaker
QUESTIONS (Answer the following to be shortlisted)
1- How many years of experience do you have in Financial Aid Advisor Support or in Office Administration
2- What is your level of understanding of the MS Office suite? Especially Excel
3- Are you able to work full-time, 5-6 days a week, including one day on weekends, EST time?
4- Describe your knowledge of Financial Aid Advisor Support or Office Administration
5- The job rate is US$4.00 per hour. Confirm you are OK with this.
6- Provide your contact details (email) or MS Teams
7- Provide a link to your resume.
8 - Kindly provide a link to your Video Intro to showcase your communication skills
Pay: ₹383.00 - ₹384.00 per hour
Expected hours: 42.0 per week
Work Location: Remote
📌 Financial Aid Advisor Support Staff and Administrator (India)
🏢 [email protected]
📍 India