WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE – CHAT & VOICE CHAT PROCESS Minimum 6 months of customer support experience BFSI experience preferred Robust written communication and customer-handling skills Ability to resolve customer queries efficiently over chat Blended PROCESS Minimum 6 months of experience in the Travel Process Excellent verbal communication and customer-handling skills Ability to manage customer queries and provide effective resolutions over calls/chat KEY RESPONSIBILITIES Handle customer queries through chat and/or voice channels Understand customer concerns and provide accurate, timely resolutions Maintain high standards of customer experience and service quality Follow defined processes, SOPs, and compliance guidelines Document customer interactions accurately in the system Escalate complex issues to the appropriate team when required Meet defined quality, productivity, and customer satisfaction targets Working: 5 Days a Week | Rotational Shifts Week Off: Rotational Cab Facility: Available within the hiring zone Education: Graduation is mandatory Interested candidates can Apply Now-

📌 Customer Support Executive (Haryana)
🏢 Digivance Solutions
📍 Haryana