Customer Support Representative Work Mode: Work From Office (WFO) Location: Kolkata Experience Required: Minimum 1–2 years Budget: Up to ₹20,000/month Joining: Immediate Joiners Preferred About the Role We are looking for a dedicated and articulate Customer Support Representative to join our team in Kolkata. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and maintaining accurate records using basic spreadsheet tools. Key Responsibilities Handle inbound and outbound customer interactions professionally via phone, chat, or email Address customer queries, complaints, and requests in a timely and courteous manner Maintain and update customer data, logs, and reports using Google Sheets Coordinate with internal teams to ensure smooth query resolution Follow up with customers to ensure satisfactory closure of issues Maintain accurate documentation of interactions and escalate unresolved issues when necessary Required Skills & Qualifications Communication:



Excellent verbal and written communication skills in both Hindi and English Technical: Basic working knowledge of Google Sheets (data entry, basic formulas, updating records) Experience: Minimum 1–2 years in a customer support / customer service role Equipment: Must own a personal laptop Connectivity: Must have a stable Wi-Fi connection at home (as backup/remote access may occasionally be required) Location: Must be based in Kolkata or willing to relocate Availability: Should be able to join immediately Work Mode & Compensation Work Mode: Work From Office (WFO), Kolkata Salary Budget: Up to ₹20,000 per month (based on experience and interview performance) Preferred Attributes Solid problem-solving and interpersonal skills Ability to multitask and work under pressure Positive attitude with a customer-first approach Prior experience in a similar support/BPO role is a plus For more details Connect HR Nayanika ) or mail us at

📌 Customer Support Executive (West Bengal)
🏢 SkillEnable
📍 West Bengal