20 Sep
|
RegisterKaro
|
Gurugram
20 Sep
RegisterKaro
Gurugram
– Client Onboarding Specialist Company: RegisterKaro Location: Gurgaon Job Type: Full-Time Working Days: 6 Days a Week Salary: ₹18,000 – ₹22,000 per month About RegisterKaro RegisterKaro is a business registration and compliance platform that helps businesses simplify their registration, documentation, and compliance requirements.
About the Role We are looking for a Client Onboarding Specialist who will be the first point of contact for new and existing clients. The candidate will be responsible for explaining the RegisterKaro app , assisting clients with the onboarding process, resolving their queries, and ensuring a smooth and positive client experience.
Key Responsibilities Explain the RegisterKaro app, features, and services to clients. Guide clients through the complete onboarding process, including app setup and documentation. Handle client queries through calls, chat, and email professionally and promptly.
Assist clients with issues related to the app, accounts, and services. Follow up with clients to ensure successful onboarding. Maintain accurate records of client interactions and follow-ups. Coordinate with relevant internal teams to resolve client concerns.
Ensure a high level of client satisfaction and service quality . Build positive relationships with clients and provide timely support.
Requirements Excellent communication skills in English and Hindi. Good verbal and written communication. Friendly, patient, and solution-oriented approach . Basic knowledge of MS Office, especially MS Excel . Good interpersonal and client-handling skills. Prior experience in customer support, client handling, onboarding, or telecalling is an advantage but not mandatory. Freshers with good communication skills are welcome to apply. Willingness to learn and work in a fast-paced environment .
Why Join
RegisterKaro? Supportive team culture Learning and growth opportunities Friendly work environment Opportunity to develop robust client management and communication skills Convenient Gurgaon location Ideal Candidate The ideal candidate should be confident, patient, empathetic, and comfortable speaking with clients . They should be able to understand client concerns, explain solutions clearly, and ensure that every client has a smooth onboarding experience.
📌 Customer Support Specialist (Gurugram)
🏢 RegisterKaro
📍 Gurugram