Customer Support Executive – Chat Process

Location: Ahmedabad, Gujarat (On-site, Relocation Mandatory)

Walk-in Date: Tuesday, 29th September 2026

Walk-in Time: 9:30 AM – 1:00 PM

Job Type: Full time, Permanent (Freshers welcome)

Pay: 26,000 – 38,000 per month (CTC, based on experience & interview)₹₹

Role Overview

We're looking for a Customer Support Executive to manage real-time and written customer interactions across chat, email, text, and social platforms. The role requires excellent written communication and a professional, customer-first approach.

Responsibilities

- Respond to customer concerns and queries through written support channels
- Provide accurate product/service information and ensure smooth customer interactions
- Maintain clarity, accuracy, and empathy in all responses
- Uphold high service standards and customer satisfaction

Eligibility

- Minimum:



High School Diploma or equivalent
- Freshers eligible; 1 year of customer support experience preferred
- Excellent/strong written English communication skills (mandatory)
- Basic computer knowledge and typing proficiency
- Must be ready to relocate to Ahmedabad
- Comfortable with rotational, weekend, and night shifts

Benefits

- Health insurance
- Life insurance
- Provident Fund (PF)
- Cab facility for night shifts
- Shift allowance
- Travel reimbursement (processed with first salary)
- 5 days of free company-arranged accommodation on joining

Pay: ₹26,000.00 - ₹38,000.00 per month

Benefits

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive – Chat Process (Ahmedabad)
🏢 Scpl
📍 Ahmedabad