We are looking for a proactive and customer-focused CRM Executive to manage customer relationships and ensure a smooth experience throughout the property buying journey. The role will involve handling customer queries, documentation, agreements, payment follow-ups, possession coordination, and post-sales services.

Key Responsibilities:

- Manage customer communication from booking to possession.
- Handle customer queries, requests, and complaints professionally.
- Coordinate agreements, documentation, demand letters, payments, and receipts.
- Follow up on outstanding payments and maintain accurate customer records.
- Coordinate with Sales, Accounts, Legal, and Project teams for timely resolution of customer issues.
- Maintain CRM/MIS reports and provide regular updates to management.
- Ensure timely communication regarding project updates, possession, and other customer requirements.

Pay: ₹40,000.00 - ₹45,000.00 per month

Perks

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 CRM Executive (Goregaon)
🏢 MEGHNA REALTY
📍 Goregaon