Client Communication & Administration Executive Location: South Delhi, India Work Mode: Work from Office Shift: UK Working Hours Head Office: London, UK Industry: Luxury Fashion About the Role We are looking for a highly organised, confident and detail-oriented Client Communication & Administration Executive to join our team in South Delhi and support the day-to-day client communication and administrative operations of a UK-based fashion brand. This is a client-facing role suited to someone with excellent written and verbal communication skills, strong attention to detail and the ability to manage multiple tasks in a quick-paced fashion environment. You will work closely with our London head office, clients, agents, suppliers and internal teams, ensuring communication is professional, timely and well organised.

Key Responsibilities - Manage day-to-day communication with international clients, agents and business partners via email, phone and other communication channels.

- Draft, proofread and respond to professional client correspondence.
- Coordinate client appointments, meetings, showroom visits and follow-ups.
- Maintain accurate client and contact records and ensure information is kept up to date.
- Assist with order-related administration, quotations, invoices, samples and other client documentation.
- Coordinate internally with sales, production,



logistics and other departments to ensure client requests are followed through.
- Follow up on outstanding client queries, approvals, payments, samples and deliveries.
- Prepare reports, spreadsheets, presentations and other administrative documents as required.
- Maintain organised digital records and documentation.
- Support the London head office with general administrative and coordination requirements.
- Assist with showroom, collection and seasonal sales activities when required.
- Ensure all client interactions reflect the professionalism and standards of a premium international fashion brand.

Candidate

Profile - 2–5 years of experience in client servicing, administration, customer relations, fashion, luxury, retail or a similar environment.

- Excellent written and spoken English.
- Strong email and business communication skills.
- Highly organised with excellent attention to detail.
- Confident communicating with international clients and senior stakeholders.
- Ability to prioritise and manage multiple tasks simultaneously.
- Proficient in Microsoft Office, particularly Excel, Word and Outlook.
- Comfortable working with CRM systems and digital communication tools.
- Professional, proactive and solution-oriented approach.
- Previous experience working with a UK or international company will be an advantage.
- Fashion or luxury industry experience is preferred but not essential.

📌 Client Communication - Luxury Fashion (Saket)
🏢 Cashmere Group
📍 Saket