Company Description REACHLaw – Your Partner in Chemical Regulatory Compliance and Sustainability – is a globally trusted leader in chemical and product regulatory compliance with over 20 years of experience. The company supports clients in registering, authorising, and notifying chemical substances across the EU and internationally, enabling compliant market access. Its expertise spans major regulations such as EU and UK REACH and CLP, Türkiye KKDIK and SEA, K-REACH and K-OSHA, Ukraine REACH and CLP, as well as product regulations including India BIS, ESPR, the EU Drinking Water Directive, and Poison Centre Notifications (PCN).

With offices across Europe and Asia and a strong global partner network, REACHLaw provides local insight and seamless international support. The company is trusted by more than 1,000 clients in over 60 countries, including several Fortune 100 organizations.

About the RoleWe are looking for a detail-oriented and organized Account & Client Coordination Executive to join our team. The role will primarily support invoicing, payment tracking and reconciliation, customer communication, contract and CRM updates, documentation, and finance-related coordination for customers.

The ideal candidate should have a valuable understanding of invoicing & contract handling processes, be comfortable communicating with customers, have strong attention to detail, and be able to independently follow up on multiple tasks and deadlines.

Key Responsibilities

1. Invoicing & Payment Management

· Prepare and issue customer invoices based on signed agreements, project activities, sales and third-party services.

· Maintain bi-weekly invoicing and payment trackers reporting to ensuring accurate records of invoices, receipts, outstanding balances, and payment status.





· Follow up proactively with customers on overdue payments and support timely collections and escalate long pending or disputed invoices to the relevant internal stakeholders.

· Coordinate third-party invoices and payment requests with operations and finance teams. Process credit notes, refunds, and payment adjustments in accordance with company procedures.

· Oversee regular reconciliation & validation of billing records against revenue forecast to ensure accuracy.

· Arrange and provide tax, statutory, and company documents required for customer payments and vendor onboarding.

2. Client Contracts & Partner Royalty Administration

· Coordinate the preparation, processing, execution, and renewal of client agreements and amendments.

· Maintain client contract master record and ensure all agreement documentation is complete and up to date.

· Report and maintain bi-weekly agreement tracker and support timely contract execution following proposal acceptance.

· Support customer communication related to fee revisions, contract updates, and budget calculations.

· Prepare and validate partner royalty calculations as per applicable agreements.

· Support management with revenue forecasting and reporting for leadership reviews.

3. Vendor Registration, CRM & Documentation Management

· Coordinate customer vendor registration and onboarding activities on various procurement portal registrations.

· Maintain accurate customer information, contract records, pricing data,



and invoicing details in CRM.

· Organize and maintain agreements, invoices, forms, SOPs, and business documentation in a structured manner.

· Provide training and guidance to team members in contract and billing processes.

4. Client Communication & Internal Coordination

· Act as a key point of contact for customer queries related to invoices, payments, contracts, and administrative matters.

· Coordinate with finance, sales, legal, operations, and international teams to ensure efficient execution of customer-related activities.

· Follow up on pending information, approvals, documents, and customer actions.

· Support smooth internal collaboration and contribute to high levels of customer satisfaction and operational excellence.

Requirements

· Minimum 5-7 years of experience in finance operations, invoicing, accounts receivable, contract administration, or a similar business operations role.

· Good understanding of invoicing, payment reconciliation, collections, and contract coordination.

· Strong proficiency in Microsoft 365 applications (Excel, Outlook, Teams, Word, PowerPoint, SharePoint)

· Strong customer communication and stakeholder management skills.

· Excellent attention to detail and organizational skills.

· Experience working with CRM, Odoo, Razorpay or any other similar software/tool is preferred.

· Experience working with international customers and cross-functional teams is an advantage.

· Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Note: This outlines the primary duties and responsibilities of the role but is not exhaustive. The employee may be required to perform other tasks as reasonably assigned by management from time to time.

📌 Billing Coordinator (New Delhi)
🏢 REACHLaw - Your Partner in Chemical Regulatory Compliance and Sustainability
📍 New Delhi