19 Sep
|
R4N Consulting Panchkula
|
Gurugram
19 Sep
R4N Consulting Panchkula
Gurugram
Job Title: International Voice & Non-Voice Associate (Freshers Only)
Job Summary We are hiring graduate freshers for our International Voice and Non-Voice processes. This role involves managing customer queries, delivering exceptional client support through calls, emails, or chat, and maintaining service quality standards in a rapid-paced workplace.
Key Responsibilities
Handle inbound customer support or back-office tasks via voice, email, or chat channels.
Resolve customer inquiries accurately while maintaining required efficiency and quality metrics.
Update CRM systems and document interactions systematically.
Collaborate with team members to meet individual and process-level targets.
Candidate Requirements
Education:
Graduation is mandatory (any stream); freshers are welcome to apply.
Skills: Fluent verbal and written English communication skills, basic computer knowledge, and strong problem-solving abilities.
Work Shift: Rotational shifts (including night shifts) with 2 consecutive days off.
Salary & Compensation
In-Hand Salary: 18,000 to 26,000 per month.
Incentives: Attractive performance-based monthly incentives.
Perks & Perks
Transportation: Both-side cab facility with door-to-door pick-up and drop.
Benefits: Provident Fund (PF) and medical facilities provided.
📌 Hiring Freshers For Voice & Non Voice Process Gurugram
🏢 R4N Consulting Panchkula
📍 Gurugram