Job DescriptionJob description:
nSkills required- Process Training + Client Management + Team Management
nDomain- GIS
nCore responsibilities:
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Training Managementn
Client Managementn
Team managementn
nDetailed Responsibilities:
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Structure on-boarding training requirements, Pre Process, Process, customer Visits etcn
Imparts New Hire Training to trainees from a classroom-training standpoint and ensure maximum knowledge retention resulting in better throughput.n
Delivers Workflow Specific Modules pertaining to Adult videos, pornography, hate, violence, harmful & dangerous acts etc.n
Participates in Client Calibration and ensure the latest updates in each meeting are cascaded to respective teamsn
Ensures that all new employees go through the defined recent learning path for their respective roles in the accountn
Assists current hires during OJT and GO-liven
Provides refresher and remedial training for existing employeesn
Understands the role in making the world a safer place and builds a culture on similar lines during training periodn
Maintains trainee data and information in a processed and structured mannern
Generates training reports from time to time and reports closure to managern
Assists in administrative tasks including creation of trainee roster, scheduling transport cabs etc.n
Coaches trainees on the floor and delivers feedbackn
Takes ownership in improving trainee performancen
Analyses training needs for employees working for the accountn
Responsible for account level Training metricsn
Responsible for adhering to training standardization guidelines defined by the BU Training Functionn
nCritical Skills Required:
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Should be well versed with basic excel and PowerPoint skillsn
Should have excellent communication and interpersonal skillsn
Should have solid decision-making skillsn
Should have the ability to prioritize deliverable depending on the risk involved in delayn
Sho
📌 Training Manager Gis Hyderabad
🏢 Wipro
📍 Hyderabad
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