The position of Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality during application process and handling complaints, ensuring quality control methods thereby achieving overall
business objectives.
Site Evaluation & Product Recommendation
Conduct site visits for recent construction and repainting projects.
Check surface conditions: moisture levels, cracks, efflorescence, alkalinity, fungal growth.
Recommend correct painting system (primer–putty–topcoat).
Ensure product specification compliance.
Technical Demonstrations & Trials
Conduct mock-up demos for interior emulsions, exterior coatings, textures, and waterproofing systems.
Provide in office sample panels for architect/contractor approval.
Handle texture application guidance.
Contractor & Painter Training
Train painters on proper surface preparation and application techniques.
Conduct painter meets and technical workshops.
Introduce recent products and tools to painter network.
Complaint Handling & Resolution
Inspect paint defects such as peeling, chalking, shade variation, patchiness, flaking, and dampness.
Diagnose root causes and provide corrective action plans.
Prepare technical reports and ensure timely complaint closure.
Support to Project Sales Team
Provide technical presentations to builders and architects.
Help in securing project approvals through technical capability.
Work closely with sales executives for project conversions.
Documentation & Reporting
Maintain daily visit reports and site inspection forms.
Update demo records, complaint reports, and training logs.
Track project pipeline technically and follow up for project closure.
Assist the Sales Team in conducting product trials and build inferences on JSW Paints product
Description
Devise ways in which these product strengths ca