Key Responsibilities
Supply Planning & Inventory Management
Develop and execute import supply plans aligned with demand forecasts and inventory policies.
Maintain optimal inventory levels (safety stock, reorder points) to ensure high customer service levels.
Monitor stock health, slow/non-moving inventory, and expiration risks.
Drive continuous improvement in inventory turns and working capital optimization.
Import & Procurement Coordination
Plan and release purchase orders to global suppliers based on supply plan.
Coordinate closely with global/regional supply planning teams and suppliers for timely order confirmation and shipment readiness.
Track order lifecycle from PO creation to goods receipt.
Logistics & Shipment Management
Manage end-to-end import logistics (sea/air), including shipment scheduling and tracking.
Coordinate with freight forwarders, CHA (Customs House Agents), and transporters for timely delivery.
Monitor transit lead times and proactively mitigate delays or disruptions.
Customs Clearance & Compliance
Ensure accurate documentation for imports (invoice, packing list, COO, BL/AWB, etc.).
Work closely with customs brokers for smooth and timely clearance.
Ensure compliance with Indian import regulations, duties, and DGFT requirements.
Handle import-related escalations and resolve clearance issues.
Stakeholder Management
Collaborate with:
Demand Planning team for forecast alignment
Customer Service team for order fulfillment priorities
Warehouse team for inbound planning and space management
Finance team for duty, costing, and payment coordination
Act as single point of contact for import-related queries.
Performance Monitoring & Reporting
Track and report key KPIs such as:
OTIF (On Time In Full) supply
Inventory Days of Supply (DOS)
Shipment lead time adherence
Freight & logistics cost
Analyze variances and drive corrective actions.
Continuous Improvement
Identify and i