Summary of Position:
Act as a primary contact for infrastructure-related services, ensuring alignment with internal standards and guidelines.
Collaborate with various teams to maintain service quality, security, and compliance.
Participate in service reviews, continual improvement and change management sessions.
Monitor, operate, troubleshoot, and maintain the Data Center, LAN, WAN, Voice & Video and Public Cloud infrastructure, focusing on resiliency and security.

Key Responsibilities:
Manage NOC Infrastructure Services to meet agreed service levels.
Configuration and troubleshooting knowledge on SDWAN, WLC, Juniper mist, ISE, Firewall’s.
Configure, manage, and troubleshoot enterprise routing and switching technologies on Cisco and Juniper platforms.
Perform network performance monitoring, optimization, and fault resolution.
Manage IP addressing, subnetting, and network segmentation in Bluecat.
Deploy, configure, and support SD-WAN solutions (Cisco Viptela, Meraki, or equivalent).
Participate in project and service reviews, ensuring adherence to budget,



quality and process, compliance, and security standards.
Support incident and major incident management and ensuring accurate service documentation.
Monitor Infrastructure services availability, capacity and performance, proposing improvements where necessary.
Independently driving system upgrades, patches, and migrations to enhance infrastructure capabilities.
Document network configurations, changes, and troubleshooting steps.
Collaborate with cross-functional teams (systems, storage, applications) for integrated solutions.
Recommend improvements in network design, performance, and automation.
Stay current with emerging networking technologies and industry trends.

Advantages of Working with Us:
Engage in agile work environments and collaborate with passionate specialists.
Be part of Alcon's Network Operations Center.
Collaborate with passionate professionals.
Experie

📌 Associate Ii, Network Bengaluru (India)
🏢 Alcon Research
📍 India