Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting current chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

As Enterprise Architecture Qualified you will be responsible for supporting the service process owner and performance insights to ensure delivery of the business agenda.



You will also be responsible for identifying and delivering agreed improvements to the process, tools, and technology utilized in the core operational support process.

This role will provide you the chance to lead key activities to progress your career. These responsibilities include some of the following:
Support the overall design authority for the architecture process
Maintain a detailed understanding of the underlying service landscape and the tools/platforms used to generate metrics and performance data
Perform as a process expert at extracting and analyzing data from a diverse range of sources
Participate in internal and external benchmarking exercises
Support regular reporting including those reports related to value measures and voice of customer to support the service agreement
Manage standardized reports and metrics that look at the Core Operational Support Processes
Work with the account manag

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