Senior Software Engineer + L2.5 Support

Location: Pune
Experience: 8–12 Years(683)
Notice Period: Immediate to 45 Days
Role: Software Development + L2.5 Production Support
Work Mode: As per business requirements
On-call: As per support requirements
Qualification: Graduate in Computer Science, IT, Engineering or related discipline

Role Overview

We are looking for a Senior Software Engineer who can contribute across both backend software development and L2.5 production support.

The role involves building scalable cloud-native applications while also acting as an escalation point for production issues involving applications, APIs, microservices, databases, messaging and AWS infrastructure.

Key Responsibilities

Software Development
Design, develop, test, deploy and maintain scalable backend services using Node.js/TypeScript and Java.
Build highly available and resilient cloud-native applications on AWS.
Develop REST APIs, microservices and distributed applications.
Work with event-driven technologies such as Kafka, SQS/SNS and RabbitMQ.




Design and optimize SQL/NoSQL databases, queries, indexes and data-access patterns.
Apply clean-code principles, design patterns and engineering best practices.
Implement retry, timeout, circuit-breaker, idempotency and error-handling mechanisms.
Develop unit, integration, API and component tests.
Participate in design/architecture reviews and peer code reviews.
Mentor junior and mid-level engineers.

L2.5 Production Support
Act as an escalation point for incidents unresolved by L1/Operations teams.
Troubleshoot applications, APIs, microservices, databases, messaging, integrations and infrastructure.
Use logs, metrics, distributed traces, dashboards and AWS CloudWatch for troubleshooting.
Diagnose API failures, timeouts, performance issues, database connectivity and integration failures.
Troubleshoot Kafka topics/consumers, SQS queues, SNS integrations, DLQs and failed/retried messages.

📌 Senior Software Engineer + 5 Support Pune (India)
🏢 Umanist Staffing
📍 India