We’re hiring at Paytm Payments Services Limited(PPSL)
About Us:
Paytm is India’s leading mobile payments and financial services distribution
company. A pioneer of the mobile QR payments revolution, Paytm builds technology
that enables small businesses and consumers to participate in the digital
economy. Our mission is to serve half a billion Indians and bring them into the
mainstream economy through technology.
About the Role-
As a Product Manager (Devices), you will own and lead the device charter across
Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy,
define the roadmap, and work closely with CXOs to drive merchant experience,
operational efficiency, and business impact.
Key Responsibilities-
Define and own the device roadmap & vision aligned to Paytm’s growth
strategy.
Lead end-to-end device lifecycle management: activation → monitoring →
predictive health → refurb/replacement → end-of-life.
Drive AI-powered device innovation (merchant-facing AI device, multilingual
bot integration).
-Influence leadership and cross-functional priorities with data-backed
recommendations.
Mentor PMs/Associate PMs and build a solid device product culture.
Track industry benchmarks and competitive landscape to position Paytm devices
ahead of peers.
What You’ll Contribute To
Large-scale AI adoption strategy.
Cross-device predictive health models to reduce downtime and false positives.
Proactive merchant engagement through Device and CLM.
Sustainability & cost efficiency through smart refurb and replacement
policies.
Skills & Qualifications-
Product experience, with at least 2 years owning device/IoT/fintech hardware
products.
Robust leadership & roadmap ownership skills, with CXO-level exposure.
Experience in driving cross-functional programs (engineering, business,
operations).
Strategic thinker with execution excellence. Ability to influence stakeholders
and mentor junior PMs.