Location: Indore - onsite at Calsoft office

Role: L1 OR L2 Support Engineer | Windows, VMware, Networking & Storage

Experience range: 2 to 8 Years

Key Responsibilities & Skills:
Provide L1/L2 Technical/Product Support for enterprise infrastructure environments, handling incident troubleshooting, issue resolution, and customer support activities.
Robust hands-on experience with Windows Server Administration, system monitoring, performance troubleshooting, and infrastructure support.
Good knowledge of VMware vSphere, Hyper-V, and Virtualization Technologies with exposure to replication and disaster recovery settings.
Experience in Networking and Storage Technologies including DNS, VLANs, routing, switching, firewalls, NFS, SMB, iSCSI, and Fibre Channel.
Understanding of Backup, Recovery, Disaster Recovery, Failover/Failback, and Replication concepts with robust troubleshooting and problem-solving skills.

Keywords Skills: L1 Support, L2 Support, Technical Support, Product Support, Windows Server, VMware, Hyper-V, Virtualization, Networking, Storage, Backup, Recovery, Disaster Recovery, Replication

📌 / Technical Support Engineer Indore
🏢 Calsoft
📍 Indore