Monitor Takeover of Units and Project (Inspection/Snagging/Rectification etc).
Monitor Selection/Deployment and performance of Vendors for Facilities/Services, Safety & Security, Cleaning/ Hygiene/ waste disposal /recycling, Food/Catering/ Vending etc.
Monitor Customer/Possession details from Sales.
Monitor Handover possession to Customers.
Monitor Customer Complaints/Queries/Issues on Product and Services and resolution of the same.
Ensure Customer Satisfaction Survey and Report to Customer Feedback Committee for improvements.
Liaison with Municipal Corporations/Govt Bodies for Property Tax assessment/Land Revenue etc.
Monitor Insurance/AMC/Guarantees/Warrantys/Consents/Licenses/Norms etc so as to ensure the same are in place.
Ensure recommendations and requirement of ISO.
Ensure MIS Reports are generated as required.
📌 Facility Deputy General Manager Bengaluru (India)
🏢 Shapoorji Pallonji Group
📍 India
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