Pre-Sales Agent (Pre-Sales Executive)

Location: Ahmedabad
Experience: Freshers – 3 Years
Employment Type: Full-Time
Work Mode: Work from Office

Job Overview

We are looking for a confident, adaptable, and customer-oriented Pre-Sales Agent / Pre-Sales Executive to engage with incoming leads, understand customer requirements, and convert qualified prospects into confirmed product demos.

The role involves lead qualification, customer interaction, requirement understanding, follow-ups, and coordination with the sales/demo team.

Freshers are welcome to apply if they have strong communication skills, a learning attitude and are adaptable to recent products and processes.

Key Responsibilities
Connect with incoming and assigned leads through calls, WhatsApp and emails.
Understand customer requirements, business needs and pain points.
Qualify leads based on requirement, interest and readiness.
Explain product features, perks and use cases in a clear manner.
Convert interested prospects into confirmed product demos.
Coordinate with the sales/demo team for demo scheduling and proper handover.
Share accurate product information, pricing overview and resolve basic customer queries.
Conduct regular follow-ups to move leads towards demo confirmation.




Maintain and update lead interactions and status in the CRM.
Track lead movement and ensure timely conversion across the sales funnel.
Stay updated about product features, pricing and competitor positioning.
Learn and understand the product thoroughly through company-provided training.

Required Skills & Eligibility
Freshers can apply.
1–3 years of experience in Pre-Sales, Inside Sales, Lead Generation, Customer Engagement or similar roles will be an added advantage.
Strong verbal and written communication skills are mandatory.
Positive listening, persuasion, objection-handling and follow-up skills.
Highly adaptable and willing to learn new software/products and processes.
Ability to understand customer requirements and create interest in the product.
Comfortable communicating with customers over calls, WhatsApp and email.
Basic knowledge of CRM, MS Office and online communication tools.
Good coordination and time-management skills.
B.Com graduates are preferred.
Candidates from other graduation backgrounds with strong communication and learning ability can also apply.
Candidates with SaaS/software/product demo experience will have an added advantage.

📌 Pre Sales Executive Ahmedabad
🏢 Enlighten Schola
📍 Ahmedabad