Basic understanding of electricity distribution, billing, and payment processes.
Effectively communicate with customer and handle their Inquiries, Complaints and Requests.
Resolve Customer concerns or queries promptly and effectively through - Plug points (walk-in) and Call Centre (over call & Email).
Knowledge of MS Office to meet deliverables.
📌 Junior Executive Ahmedabad
🏢 Torrent Power
📍 Ahmedabad
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