Bpo / Customer Support – Voice & Non Voice Chennai (India)

Bpo / Customer Support – Voice & Non Voice Chennai (India)

19 Sep
|
Hourglass It Solutions
|
India

19 Sep

Hourglass It Solutions

India

Voice processes involve real-time verbal communication via phone calls for customer service, technical support, sales, and collections, requiring solid speaking skills and empathy to handle urgent or complex issues.

Non-voice processes utilize written or digital channels such as email, live chat, SMS, and social media, alongside back-office tasks like data entry, order processing, and content moderation. This model allows for asynchronous support, higher multitasking capability, and is generally more cost-effective and scalable for routine or documentation-heavy queries.

Pay: ₹18,104.75 - ₹45,298.56 per month

Advantages:
Versatile schedule
Health insurance
Paid sick time

Work Location: In person

📌 Bpo / Customer Support – Voice & Non Voice Chennai (India)
🏢 Hourglass It Solutions
📍 India

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