Job Description – Business Process Reengineering (BPR) Consultant

Position: Senior Consultant

Experience: 3–10 Years

Qualification: Graduate (Any Discipline) / B.E./B.Tech / MBA

Location: As per project requirements

Role Overview

The selected candidate will support Government transformation and e-Governance projects by conducting Business Process Reengineering (BPR) studies, documenting existing ("As-Is") processes, designing improved ("To-Be") processes, assessing technology adequacy, and recommending process and digital transformation initiatives.

Key Responsibilities
Conduct detailed As-Is process study, stakeholder consultations, and process mapping for Government departments and agencies.
Prepare BPR reports, process documentation, SOPs, workflows, and process improvement recommendations.
Design and document To-Be processes aligned with service delivery, efficiency, and governance objectives.
Assess existing technology landscape, applications, and digital infrastructure for technology adequacy and gap analysis.
Identify prospects for automation, digitization, workflow optimization, and citizen-centric service improvements.
Support requirement gathering, business analysis, and preparation of functional specifications.




Facilitate workshops, stakeholder discussions, and validation sessions with Government officials and other stakeholders.
Develop presentations, reports, and implementation roadmaps for process transformation initiatives.
Support project management and change management activities as required.

Desired Skills
Experience in Business Process Reengineering (BPR), Business Analysis, Process Mapping, or Process Improvement projects.
Knowledge of Government/e-Governance projects, digital transformation initiatives, or consulting assignments.
Familiarity with process modeling tools such as Visio, BPMN, or equivalent.
Robust analytical, documentation, communication, and stakeholder management skills.
Ability to prepare high-quality reports, frameworks, and presentations.

Preferred Experience
Experience in State/Central Government, PSU, Digital Governance, or public sector consulting projects.
Exposure to technology assessment, enterprise transformation, or digital modernization initiatives.

Experience Range: 3–10 years

Education: Graduate / B.E./B.Tech / MBA from a recognized institution.

📌 Senior Consultant Digital Government Kolkata Operations, Industry & Domain Solutions Digigov West Bengal
🏢 Deloitte
📍 West Bengal