We are looking for a smart, presentable, confident, and customer-focused Front Office Executive to manage the salon's front desk, customer interactions, appointments, and telecalling activities.

Essential Criteria
Qualification: Minimum Plus Two / Graduate preferred.
Experience: Prior experience in salon, beauty, hospitality, retail, or customer service will be an advantage.
Telecalling Experience: Must have prior telecalling experience with good customer follow-up skills.
Communication Skills: Excellent verbal communication skills in English and Malayalam. Hindi or other languages will be an added advantage.
Customer Handling: Should be confident and polite while interacting with customers and capable of handling customer queries professionally.
Smart & Presentable: Should have a smart, well-groomed, and professional personality, suitable for a premium salon setting.
Sales & Follow-up: Should be comfortable making calls to existing and prospective customers, following up on appointments, packages, offers, and customer enquiries.
Appointment Management: Ability to schedule, confirm, reschedule, and manage customer appointments efficiently.
Computer Skills: Basic knowledge of computers,



billing software, WhatsApp, MS Office, and appointment management systems.
Multitasking: Should be able to efficiently manage front desk, phone calls, customer enquiries, appointments, and billing coordination simultaneously.
Attitude: Positive, energetic, responsible, punctual, and willing to learn.
Teamwork: Should work well with salon staff and coordinate effectively with different departments.
Customer Service: Must have a strong focus on customer satisfaction, retention, and building good customer relationships.

Preferred Qualities
Previous experience in a premium salon or beauty/wellness industry.
Positive sales and conversion skills.
Ability to confidently explain salon services, packages, memberships, and promotions.
Ability to handle difficult customers calmly and professionally.
Positive telephone etiquette and follow-up discipline.
Willingness to work during weekends and busy/rush days, as required by the salon.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Health insurance

Work Location: In person

📌 Receptionist/administrator Mavelikara (India)
🏢 Deepthys Venture(Solmaic
📍 India