Job Title: Tele Collections Executive – Personal Loan & Business Loan Collections

Location: Hoodi, Bangalore

Job Type: Full-time

Work Mode: On-site

Experience: 1–5 years

Education: 12th Pass / Graduate

Salary: Up to ₹3.5 LPA + Performance Incentives

Joining: Immediate Joiners Preferred

Job Description

We are hiring Tele Collections Executives to handle Personal Loan and Business Loan collections through inbound and outbound customer calls. The role involves following up on overdue EMI payments, resolving customer concerns, negotiating repayment plans, and achieving collection targets.

Key Responsibilities
Make inbound and outbound calls to customers regarding overdue loan payments
Follow up with customers for pending EMI payments
Explain payment requirements and negotiate suitable repayment plans
Handle customer queries, payment concerns, disputes, and escalations
Maintain accurate records of customer interactions and payment commitments in CRM
Coordinate with field collection teams and backend operations when required




Follow defined collection procedures and company policies
Achieve daily, weekly, and monthly collection targets
Maintain qualified communication with customers throughout the collection process

Eligibility Criteria
6 months to 2 years of experience in Tele Collections, Loan Collections, Customer Service, NBFC, or BFSI
Candidates with relevant loan collection experience will be preferred
12th Pass or Graduate candidates can apply
Positive English communication and convincing skills
Proficiency in Hindi or Kannada preferred
Solid negotiation and problem-solving abilities
Basic knowledge of CRM tools and MS Office
Age below 30 years

Languages

English + Hindi / Kannada

Additional Information
Work from office
Full-time employment
Location: Hoodi, Bangalore
Immediate joiners preferred
Performance-based incentives availabl

Pay: ₹21,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Abhi Noventra Financial Services Hoodi (India)
🏢 Zenvyra Technologies Private
📍 India