We are looking for an enthusiastic and result-oriented Telesales Executive to join our team in Haridwar. The candidate will be responsible for handling inbound and outbound sales calls, converting leads into appointments/sales, and maintaining strong customer relationships through effective communication and follow-ups.
Key Responsibilities
Make outbound calls to prospective customers from provided leads and databases.
Handle inbound inquiries and convert them into appointments or sales opportunities.
Explain products and services to customers and address their queries effectively.
Follow up with potential customers to maximize conversions.
Maintain accurate records of customer interactions, leads, and sales activities in the CRM system.
Achieve daily, weekly, and monthly sales targets.
Coordinate with operations and customer service teams to ensure a seamless customer experience.
Generate and nurture leads through regular communication and relationship-building.
Prepare and submit daily sales reports and performance updates.
Requirements
Graduate in any discipline (preferred).
1–3 years of experience in telesales, telecalling, customer service, or inside sales.
Excellent communication and persuasion skills in Hindi; English communication will be an added advantage.
Solid interpersonal and negotiation abilities.
Basic knowledge of MS Office and CRM tools.
Ability to work in a target-driven environment.
Preferred Skills
Experience in healthcare, wellness, beauty, or service-based industries.
Solid follow-up and customer handling skills.
Ability to build rapport and convert inquiries into sales.
Compensation & Advantages
Competitive salary.
Attractive performance-based incentives.
Growth and learning opportunities within the organization.